Nagios Support Forum

All -

I have 'phantom' services attached and shown at the Nagios XI level for hosts that I never attached those services. The services and hosts at the Nagios CCM level do not show those services. I have no files in the static or import subdirectories.

On invoking Nagios CCM->Tools->Write Config files, I get warnings that look like this:

- Note that host host1 should not have these services - such as host2.cfg - and are not listed with the hosts or services .cfg files.
- No .cfg files I could find were large enough to have 58 or 37 lines.

[Warning: Duplicate definition found for service 'Validates MWG accepts a normal URL' on host 'Host1' (config file '/usr/local/nagios/etc/services/host2.cfg', starting on line 16)
Warning: Duplicate definition found for service 'Validates MWG blocks a virus / malware URL' on host 'Host1' (config file '/usr/local/nagios/etc/services/host2.cfg', starting on line 58)
Warning: Duplicate definition found for service 'Validates MWG blocks a blocked URL' on host 'Host1' (config file '/usr/local/nagios/etc/services/host2.cfg', starting on line 37)
Warning: Duplicate definition found for service 'Validates MWG accepts a SSH connection' on host 'Host1' (config file '/usr/local/nagios/etc/services/host2.cfg', starting on line 16)
]

This issue developed (I believe) when I imported custom files I created.

I sequentially imported via cfgprep and CCM->Tools->Import Config Files three custom files I wrote from /usr/local/nagios/etc/cfgprep/orig:

These files are now at /usr/local/nagios/etc/cfgprep
- commands.cfg
- hosttemplates.cfg
- servicetemplates.cfg that shows as _empty_host.cfg as cfgprep'd; showtemplates has a 0 file size, and the contents are in _empty_host.cfg

==

What's an appropriate approach to trouble shoot this issue?
And thanks much for your time and insight.

Go into the CCM under services and search for the config name of "host2" and edit one of the ones that is giving you the warnings.
- Click on Manage Hosts - is host1 listed in there?
- Click on Manage Hostgroups - if there are hostgroups in there you might want to check them in the CCM to see if host1 is in one of the hostgroups.

Please PM me a copy of your profile, you can download it by going to Admin > System Config > System Profile and click the Download Profile button in the top right corner. It will make it a lot easier to troubleshoot.

Edit: Received profile and placed in shared support directory.

Ssax -

Would this recent ticket be relevant?

Marquetteu Nagios Support Ticket #34014 – Services link inconsistency

That's unrelated. Please PM me full output of all the warnings with the actual host names so that we can narrow this down.

Ssax -

Appreciate the difficulty. I'm getting permission to provide the data; difficult to make sense of it otherwise.

Please post back once you have sent the requested files.

Done.

What XI version are you on?

We're at current.

Latest Available Version: 2014R2.7
Installed Version: 2014R2.7
Last Update Check: 2015-08-11 16:00:02

We might want to move this to a remote session, for which a ticket must be opened.

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