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Nagios XI installation fails with system id error

Posted: Thu Aug 20, 2015 8:40 am
by sebastian_anthony
Hi ,
I'm trying to install Nagios XI on RHEL . But installation fails with unable to read system id error.
Unable to locate system id file. Is this system registered?

How to proceed with installation ? Please help

Regards
Sebastian

Re: Nagios XI installation fails with system id error

Posted: Thu Aug 20, 2015 9:22 am
by tmcdonald
sebastian_anthony wrote:Unable to locate system id file. Is this system registered?
This is asking if the system is registered under RHN, the RedHat Network. You will need to do so before continuing:

https://access.redhat.com/solutions/253273

Re: Nagios XI installation fails with system id error

Posted: Mon Aug 24, 2015 4:52 am
by sebastian_anthony
Our Linux team is saying system is registered with RHN. But I'm still getting error in following sequence
Configuring Repos...
Error:Unable to read system id
Package Centos-release is not installed
Unable to read system id. Is this system registered?
Does anyone faced this error during installation?Any help is appreciated.

Regards
Sebastian

Re: Nagios XI installation fails with system id error

Posted: Mon Aug 24, 2015 10:17 am
by lmiltchev
Can you post the whole install.log? It should be located in "/tmp/nagiosxi/".

Re: Nagios XI installation fails with system id error

Posted: Tue Aug 25, 2015 7:15 am
by sebastian_anthony
We modified the 0-repos script by removeing lines from 30-45. Now RHN registration error is not coming up.

Configured few more repos for dependency package installation. Prerequisite script ran well.

Regards
Sebastian

Re: Nagios XI installation fails with system id error

Posted: Tue Aug 25, 2015 9:22 am
by hsmith
sebastian_anthony wrote:We modified the 0-repos script by removeing lines from 30-45. Now RHN registration error is not coming up.

Configured few more repos for dependency package installation. Prerequisite script ran well.

Regards
Sebastian
Did you get it installed all right then, or is there something else you need us to assist you with at this point?

Re: Nagios XI installation fails with system id error

Posted: Tue Aug 25, 2015 9:27 am
by sebastian_anthony
Prerequsites installation went well. But after Postgresql and MSSQL server startup , it asks for Mysql root password. Unfortunately not accepting 'nagiosxi' password. So I'm stuck with installation.

Re: Nagios XI installation fails with system id error

Posted: Tue Aug 25, 2015 9:29 am
by sebastian_anthony
This system is a newly installed VM with RHEL 6.7

Re: Nagios XI installation fails with system id error

Posted: Tue Aug 25, 2015 9:35 am
by sebastian_anthony
I have started this as a new topic in forum
Error as follows. I din't see any logs where it says set 'nagiosxi' as MySQL root password.
Repos already configured - exiting.
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run your package manager's update command
Users/groups already configured - skipping.
PostgresQL installed OK - continuing...
Initializing PostgresQL...
Starting PostgresQL...
Starting postgresql service: [ OK ]
Copying PostgresQL trust-based authentication configuration...
Restarting PostgresQL...
Stopping postgresql service: [ OK ]
Starting postgresql service: [ OK ]
Checking PostgresQL status...
PostgresQL initialized OK
MySQL installed OK - continuing...
Starting MySQL...
Starting mysqld: [ OK ]
Initializing MySQL...
Enter the MySQL root password to continue...
MySQL Root Password: Password failed.
Enter the MySQL root password to continue...
MySQL Root Password: Password failed.
Enter the MySQL root password to continue...
MySQL Root Password: Password failed.

Re: Nagios XI installation fails with system id error

Posted: Tue Aug 25, 2015 9:46 am
by hsmith
I'm going to lock this one to condense the troubleshooting and communication to one spot.