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The Customer Support is locked
Posted: Tue Aug 25, 2015 3:28 am
by wangyu
I am a new user log on the nagios Forum, I find the Customer Support and General Support is locked.
I want to ask how could I unlock the Customer Support and General Support in the Forum ?
Re: The Customer Support is locked
Posted: Tue Aug 25, 2015 9:09 am
by jdalrymple
General support is available for everyone. The only way to get locked out of that is if we ban you.
Customer support is only available for those with a current support contract.
Do you have a support contract? If so please contact sales via E-mail and inquire with them re: why you can't view/post in the customer forum.
Re: The Customer Support is locked
Posted: Tue Aug 25, 2015 9:31 am
by tmcdonald
I removed you from the "Newly Registered Users" group, try posting in General now.