Nagios Support Forum

Hi Team,

I am unable to configure any server, after giving Finish. Screen is stuck at waiting for Configuration Verification. Please find the screenshot attached. COuld someone help me with this issue at the earliest.

Also attaching the output of
cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh

Still having the same issue.

XI is it the lastest version and the OS we are running it is Linux
uname -a
Linux 2.6.32-504.23.4.el6.x86_64 #1 SMP Fri May 29 10:16:43 EDT 2015 x86_64 x86_64 x86_64 GNU/Linux

Found below errors:

tail -f /var/log/httpd/error_log
[Fri Sep 18 05:03:58 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
[Fri Sep 18 05:03:58 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
[Fri Sep 18 05:03:58 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
[Fri Sep 18 05:03:59 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
[Fri Sep 18 05:04:06 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
[Fri Sep 18 05:04:06 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 711
[Fri Sep 18 05:05:25 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
[Fri Sep 18 05:05:25 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 711
[Fri Sep 18 05:08:07 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 710
[Fri Sep 18 05:08:07 2015] [error] [client ::1] PHP Notice: Undefined index: language in /usr/local/nagiosxi/html/includes/components/ccm/includes/common_functions.inc.php on line 711
^C



Regards,
Ram.

Hi Team,

Any response on the above issue please??? Also observed the error:

[root@lussvpnagiosxi00 cron]# tail -25 /var/log/cron
Sep 18 07:16:01 lussvpnagiosxi00 crond[18220]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 crond[18222]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 crond[18221]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 crond[18219]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 crond[18225]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 crond[18223]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 CROND[18236]: (nna) CMD (/usr/bin/php -q /var/www/html/nagiosna/www/index.php cmdsubsys > /usr/local/nagiosna/var/cmdsubsys.log 2>&1)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18502]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18501]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18498]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18503]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18504]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18497]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18499]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 crond[18500]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:17:01 lussvpnagiosxi00 CROND[18518]: (nna) CMD (/usr/bin/php -q /var/www/html/nagiosna/www/index.php cmdsubsys > /usr/local/nagiosna/var/cmdsubsys.log 2>&1)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18780]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18778]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18781]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18783]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18785]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18782]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18779]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 crond[18784]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:18:01 lussvpnagiosxi00 CROND[18795]: (nna) CMD (/usr/bin/php -q /var/www/html/nagiosna/www/index.php cmdsubsys > /usr/local/nagiosna/var/cm

Waiting for your response..

Thanks.

Do you have NagiosXI and NNA on the same host?

raamardhani7 wrote:

Code: Select all

Sep 18 07:16:01 lussvpnagiosxi00 crond[18223]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 CROND[18236]: (nna) CMD (/usr/bin/php -q /var/www/html/nagiosna/www/index.php cmdsubsys > /usr/local/nagiosna/var/cmdsubsys.log 2>&1)

That's not supported and likely where your issues are arising from.

jdalrymple wrote:Do you have NagiosXI and NNA on the same host?

raamardhani7 wrote:

Code: Select all

Sep 18 07:16:01 lussvpnagiosxi00 crond[18223]: (nagios) FAILED to authorize user with PAM (Authentication token is no longer valid; new one required)
Sep 18 07:16:01 lussvpnagiosxi00 CROND[18236]: (nna) CMD (/usr/bin/php -q /var/www/html/nagiosna/www/index.php cmdsubsys > /usr/local/nagiosna/var/cmdsubsys.log 2>&1)

That's not supported and likely where your issues are arising from.

Ha, I tried installing NNA. But it did failed. So it that causing an issue??
I don't want to have NNA on this server, but wanted XI back. Please advise..

Could you please help me with XI and cause we have Windows and Linux servers configuration pending, which is in critical deliverable's. Please..

Possibly a problem with your sudoers files.
Also, for additional troubleshooting, post the output of the following WHILE running apply config:

jdalrymple wrote:Possibly a problem with your sudoers files.

Code: Select all

for file in `find /etc -iname '*sudo*'`; do grep -i nagios $file; done

Also, for additional troubleshooting, post the output of the following WHILE running apply config:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log

Please find the output:

for file in `find /etc -iname '*sudo*'`; do grep -i nagios $file; done
# NEEDED TO ALLOW NAGIOS TO CHECK SERVICE STATUS
Defaults:nagios !requiretty
nagios ALL=NOPASSWD: /usr/local/nagios/libexec/check_init_service
nagios ALL=NOPASSWD: /usr/local/nagios/libexec/check_linux_stats.pl
#nagios ALL=NOPASSWD: /usr/local/nagios/libexec/check_asterisk_sip_peers.sh, /usr/local/nagios/libexec/nagisk.pl, /usr/sbin/asterisk
User_Alias NAGIOSXI=nagios
User_Alias NAGIOSXIWEB=apache
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios status
NAGIOSXI ALL = NOPASSWD:/etc/init.d/nagios checkconfig
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/ndo2db status
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd start
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd stop
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd restart
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd reload
NAGIOSXI ALL = NOPASSWD:/etc/init.d/npcd status
NAGIOSXI ALL = NOPASSWD:/usr/bin/nmap *
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/upgrade_to_latest.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/change_timezone.sh
NAGIOSXI ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_services.sh *
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/messages
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/httpd/error_log
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/tail -100 /var/log/mysqld.log
NAGIOSXIWEB ALL = NOPASSWD:/usr/bin/nmap *
NAGIOSXIWEB ALL = NOPASSWD:/etc/init.d/snmptt restart
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/scripts/repair_databases.sh
NAGIOSXIWEB ALL = NOPASSWD:/usr/local/nagiosxi/scripts/manage_services.sh *


tail -f /usr/local/nagiosxi/var/cmdsubsys.log
............................................................
PROCESSED 0 COMMANDS

No output available for this, waited for few minutes and still the same...

raamardhani7 wrote:tail -f /usr/local/nagiosxi/var/cmdsubsys.log
............................................................
PROCESSED 0 COMMANDS

No output available for this, waited for few minutes and still the same...

Please run the command and click apply config. If you aren't making changes to the system, nothing will ever show up in this log.

jdalrymple wrote:

raamardhani7 wrote:tail -f /usr/local/nagiosxi/var/cmdsubsys.log
............................................................
PROCESSED 0 COMMANDS

No output available for this, waited for few minutes and still the same...

Please run the command and click apply config. If you aren't making changes to the system, nothing will ever show up in this log.

I have ru the command and clicked on apply configuration from CCM, nothing happening. the same output updated above.

and checked tail - 10 /var/log/messgaes

Sep 18 09:21:49 lussvpnagiosxi00 nagios: Warning: Return code of 255 for check of service 'Load' on host 'Dalcwcdwg00.fossil.com' was out of bounds.
Sep 18 09:22:27 lussvpnagiosxi00 nagios: Warning: Return code of 255 for check of service 'Memory Usage' on host 'Dalcwcdwg00.fossil.com' was out of bounds.
Sep 18 09:22:41 lussvpnagiosxi00 [sssd[krb5_child[18767]]]: Preauthentication failed
Sep 18 09:22:41 lussvpnagiosxi00 [sssd[krb5_child[18767]]]: Preauthentication failed
Sep 18 09:22:41 lussvpnagiosxi00 [sssd[krb5_child[18767]]]: Preauthentication failed
Sep 18 09:22:41 lussvpnagiosxi00 [sssd[krb5_child[18767]]]: Preauthentication failed
Sep 18 09:23:14 lussvpnagiosxi00 nagios: Warning: Return code of 255 for check of service 'Open Files' on host 'Dalcwcdwg00.fossil.com' was out of bounds.

Any insights on this please??

How about if you run the same tail command: and in a 2nd shell run the script:

jdalrymple wrote:How about if you run the same tail command:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log

and in a 2nd shell run the script:

Code: Select all

/usr/local/nagiosxi/scripts/reconfigure_nagios.sh

Hi Jdalrymple,

I have tried running both the commands parallel, and no luck with cmdsubsys.log

please find the output:
tail -f /usr/local/nagiosxi/var/cmdsubsys.log
............................................................
PROCESSED 0 COMMANDS


Also I have attached the output of reconfigure.sh

Also please find the output of nagios processes running,
[root@lussvpnagiosxi00 scripts]# ps -ef | grep -i nagios
nagios 12789 1 0 06:59 ? 00:00:00 /usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
root 19461 19193 0 11:34 pts/1 00:00:00 tail -f /usr/local/nagiosxi/var/cmdsubsys.log
nagios 21512 1 0 11:40 ? 00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 21514 21512 0 11:40 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 21515 21512 0 11:40 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 21516 21512 0 11:40 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 21517 21512 0 11:40 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 21518 12789 0 11:40 ? 00:00:00 /usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
nagios 21519 21518 0 11:40 ? 00:00:00 /usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
nagios 21522 21512 0 11:40 ? 00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
postgres 21584 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21587 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21596 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21631 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21639 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21642 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21643 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21653 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 21688 29006 0 11:40 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
postgres 22343 29006 0 11:43 ? 00:00:00 postgres: nagiosxi nagiosxi [local] idle
root 22599 19347 0 11:44 pts/2 00:00:00 grep -i nagios
nagios 27532 1 0 03:06 ? 00:00:00 /usr/local/nagios/bin/npcd -d -f /usr/local/nagios/etc/pnp/npcd.cfg

Have these parameters defined in /etc/php.ini
max_execution_time = 60
max_input_time = 90
memory_limit = 256M