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Reports section on side bar

Posted: Tue Sep 29, 2015 3:09 pm
by sinkak
Reports section on sidebar is not generating any reports.
reports1.png
its loading for a very long time and time out.
timeout.png
timeout.png (7.16 KiB) Viewed 4555 times
Is there any configuration did i miss during initial set up?

Thank You

Re: Reports section on side bar

Posted: Wed Sep 30, 2015 11:13 am
by lmiltchev
This sounds like a networking issue. What is the Nagios Xi version that you are currently using? Are you using SSL or proxy? Run the following commands and show us the output in code wraps:

Code: Select all

service httpd restart
tail -100 /var/log/httpd/error_log

Re: Reports section on side bar

Posted: Wed Sep 30, 2015 2:45 pm
by sinkak
nagios Version 4.0.8

Code: Select all

ubuntu@nagios:~$ service httpd restart
httpd: unrecognized service

Code: Select all

ubuntu@nagios:~$ tail -100 /var/log/httpd/error_log
tail: cannot open ‘/var/log/httpd/error_log’ for reading: No such file or directory

Re: Reports section on side bar

Posted: Wed Sep 30, 2015 2:50 pm
by hsmith
Hi,

You posted in the Nagios XI forum, but you said you're running 4.0.8, which is core. Is this the core component of XI, or should I move this post to the appropriate forum?

Also, since you're on Ubuntu, it would be service apache2 restart instead of httpd.

Re: Reports section on side bar

Posted: Wed Sep 30, 2015 2:59 pm
by sinkak
i dont know the difference between core component and nagiosXI. Please move this to appropriate form if needed.

Code: Select all

ail -100 /var/log/apache2/error.log
[Wed Sep 30 19:55:15.640635 2015] [mpm_prefork:notice] [pid 24637] AH00169: caught SIGTERM, shutting down
[Wed Sep 30 19:55:16.695004 2015] [mpm_prefork:notice] [pid 29346] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.11 configured -- resuming normal operations
[Wed Sep 30 19:55:16.695044 2015] [core:notice] [pid 29346] AH00094: Command line: '/usr/sbin/apache2'

Re: Reports section on side bar

Posted: Wed Sep 30, 2015 3:09 pm
by lmiltchev
i dont know the difference between core component and nagiosXI. Please move this to appropriate form if needed.
Nagios Core is a free monitoring solution. Nagios XI is our paid, commercial product. I am moving your post to the Nagios Core forum.

Re: Reports section on side bar

Posted: Mon Oct 05, 2015 11:22 am
by sinkak
Now this is in correct forum
Please explain why reports section is failing?

Re: Reports section on side bar

Posted: Mon Oct 05, 2015 11:27 am
by hsmith
Are you running on a proxy/SSL?

Re: Reports section on side bar

Posted: Mon Oct 05, 2015 12:23 pm
by sinkak
NO i am running directly on Nagios server itself.

Re: Reports section on side bar

Posted: Mon Oct 05, 2015 1:05 pm
by tmcdonald
To clarify, is there a proxy (or firewall, IDS, cache, etc.) in between your browser and the Nagios server? I would ask your network team if you are unsure. The error you are receiving I have usually seen as a result of a misconfigured proxy, or caching.