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Quick Actions - No actions avaiable

Posted: Tue Oct 27, 2015 7:46 am
by dlukinski
Nagios XI 5.2.0

"Can control all hosts and services" checked for the user, but still no actions available in the "Quick Actions" list.
- how to enable ACK to user?

Re: Quick Actions - No actions avaiable

Posted: Tue Oct 27, 2015 9:38 am
by tmcdonald
I am going to quote myself from another thread:
tmcdonald wrote:It should just be the Can control all hosts and services option.

I gave a user just that and Can see all hosts and services and I was able to acknowledge. I removed Can see all hosts and services and was still able to acknowledge problems for which the user is a contact. In cgi.cfg with just Can control all hosts and services enabled in the interface, the user showed up for authorized_for_all_host_commands and authorized_for_all_service_commands.

So to answer your question directly:
gormank wrote:What rights (as in checked boxes) does a user need to ack?
It would appear that Can control all hosts and services is what needs to be checked.

HOWEVER. If I also check the Read-only box is also checked, then the ack option will not be available, and cgi.cfg will has that user in authorized_for_all_host_commands and authorized_for_all_service_commands as well as authorized_for_read_only, so your suspicions about Read-only overwriting the rest appear to be correct.
Can you verify what all boxes are checked for that user?

Re: Quick Actions - No actions avaiable

Posted: Tue Oct 27, 2015 1:24 pm
by dlukinski
tmcdonald wrote:I am going to quote myself from another thread:
tmcdonald wrote:It should just be the Can control all hosts and services option.

I gave a user just that and Can see all hosts and services and I was able to acknowledge. I removed Can see all hosts and services and was still able to acknowledge problems for which the user is a contact. In cgi.cfg with just Can control all hosts and services enabled in the interface, the user showed up for authorized_for_all_host_commands and authorized_for_all_service_commands.

So to answer your question directly:
gormank wrote:What rights (as in checked boxes) does a user need to ack?
It would appear that Can control all hosts and services is what needs to be checked.

HOWEVER. If I also check the Read-only box is also checked, then the ack option will not be available, and cgi.cfg will has that user in authorized_for_all_host_commands and authorized_for_all_service_commands as well as authorized_for_read_only, so your suspicions about Read-only overwriting the rest appear to be correct.
Can you verify what all boxes are checked for that user?

A-ha !
Please change Read-Only "?" pop-up for Microsoft-heads like mine: I considered XI security model to be Read-Only + extras because this is a typical Microsoft security model.

Re: Quick Actions - No actions avaiable

Posted: Tue Oct 27, 2015 3:23 pm
by tmcdonald
We can probably clarify this, but welcome to Linux-land!

Are we all set to close this up?

Re: Quick Actions - No actions avaiable

Posted: Fri Oct 30, 2015 10:14 am
by dlukinski
tmcdonald wrote:We can probably clarify this, but welcome to Linux-land!

Are we all set to close this up?

Yes please close