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Nagios update service down?
Posted: Fri Nov 06, 2015 7:50 am
by WillemDH
Nagios Reactor seems unable to check for available updates:
Code: Select all
A PHP Error was encountered
Severity: Warning
Message: file_get_contents(http://api.nagios.com/versioncheck/?product=nagiosreactor&version=2014R0.94&stableonly=1&output=xml): failed to open stream: Connection timed out
Filename: helpers/licensing_helper.php
Line Number: 524
And Nagios XI also seems unable to get version list, nor for components, not for wizards. We checked our firewall, nothing is being blocked.
Code: Select all
Could not download component version list from Nagios Server, check Internet Connnectivity
Re: Nagios update service down?
Posted: Fri Nov 06, 2015 10:35 am
by BanditBBS
I just tried, my component and wizard update check worked fine Willem.
Re: Nagios update service down?
Posted: Fri Nov 06, 2015 10:45 am
by WillemDH
Hmm i'l check again on Monday.
Re: Nagios update service down?
Posted: Fri Nov 06, 2015 1:42 pm
by rkennedy
I looked at our reports for this morning and it looks like the service was up and down this morning for a while. I'll leave this open - let us know on Monday if this is still an issue.
Re: Nagios update service down?
Posted: Mon Nov 09, 2015 10:17 am
by WillemDH
Problem seems solved. Please close.
Re: Nagios update service down?
Posted: Wed Nov 18, 2015 4:52 pm
by hsmith
Re-opened this thread because it seems to have came back.
How consistently is this issue happening? Would you say it is something like every 10 / 10 times?
Re: Nagios update service down?
Posted: Wed Nov 18, 2015 5:47 pm
by WillemDH
1/7 times and this is a very wild guess lol. I'll let you know tomorrow if it's fixed. last time it was also fixed the day after I let you know.
EDIT: Seems to work normally again today
Re: Nagios update service down?
Posted: Thu Nov 19, 2015 11:29 am
by hsmith
Looking through our emails, it looked like there may have been an 11ish minute downtime. I don't understand what is happening. I wonder if there is a bad hop between you and us?
Edit: Actually it may have been longer than 11 minutes, closer to 2 hours. It was around 5:25 CT. Would this line up with your timeframe?
Re: Nagios update service down?
Posted: Mon Nov 30, 2015 9:02 am
by WillemDH
Yes plus minus. Please close this. I haven't seen it re-occur lately.
Re: Nagios update service down?
Posted: Mon Nov 30, 2015 10:43 am
by rkennedy
Sounds good. I'll close this thread out now. Feel free to open another one if you need any assistance in the future!