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Fusion unable to connect to Nagios XI servers
Posted: Mon Nov 09, 2015 4:05 am
by cocoon
I just setup Nagios XI and Fusion from a OVA. Configured a couple of hosts monitors on Nagios XI added a read only Fusion user and tried to connect Fusion to XI. Without success.
On Fusion menu under Configure/Server/Fusion Server Credentials, Server Status = Unresponsive and Atuh Check = Server Timeout.
Tried to connect with different users admin and a read only user, stopped firewall on both sides. Without success.
Both servers are in the same subnet and can communicate.
Versions:
Nagios XI 5.2.0
Nagios Fusion 2014R1.1
Someone have a hint for me to get this work ?
Thanks for help
cocoon
Re: Fusion unable to connect to Nagios XI servers
Posted: Mon Nov 09, 2015 9:55 am
by lmiltchev
Most probably you are not able to connect because you selected "basic" authentication. Nagios XI servers use "session" authentication. For more info on the topic, see our "Nagios Fusion - Getting Started" document here:
https://assets.nagios.com/downloads/nag ... tarted.pdf
Re: Fusion unable to connect to Nagios XI servers
Posted: Mon Nov 09, 2015 10:29 am
by cocoon
lmiltchev wrote:Most probably you are not able to connect because you selected "basic" authentication. Nagios XI servers use "session" authentication. For more info on the topic, see our "Nagios Fusion - Getting Started" document here:
https://assets.nagios.com/downloads/nag ... tarted.pdf
Thank you for the link, I read it carefully before I posted here.
I've tested it with session and basic Authentication Method. But still Server Status = Unresponsive and Auth Check = Server Timeout. What do i miss

Re: Fusion unable to connect to Nagios XI servers
Posted: Mon Nov 09, 2015 5:30 pm
by hsmith
Session is the one you're supposed to use I believe. Have you configured SSL on the XI server?
Re: Fusion unable to connect to Nagios XI servers
Posted: Tue Nov 10, 2015 3:17 am
by cocoon
No, currently no SSL..
Re: Fusion unable to connect to Nagios XI servers
Posted: Tue Nov 10, 2015 11:16 am
by cocoon
sorry my fault, everything fine now was not related to Fusion, only to my fat finger....
/close
Re: Fusion unable to connect to Nagios XI servers
Posted: Tue Nov 10, 2015 11:21 am
by rkennedy
Glad you were able to catch the mistake and everything's working! I will close this out now, but feel free to open another thread if you ever need help in the future.