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Minor Bug in Host Status Summary

Posted: Tue Nov 10, 2015 10:10 am
by mopp
Hello,

I found a minor bug in Host Status Summary.
Go to available dashlets and add Host Status Summary to your dashboard.
Click on any of the numbers, e. g. hosts critical. The link points to:
status.php?&show=services&hoststatustypes=4&servicestatustypes=0
The problem it will not show hosts with no services assigned. Correct link
status.php?&show=hosts&hoststatustypes=4&servicestatustypes=0

Re: Minor Bug in Host Status Summary

Posted: Tue Nov 10, 2015 1:21 pm
by rkennedy
Thanks for reporting this! I have spoken with the developers about it, and they agreed. With that said, a bug report has been submitted for this, id #6945.

As the bug report has been created and it's not in the developers hands, do you mind if I close this thread?

Re: Minor Bug in Host Status Summary

Posted: Tue Nov 10, 2015 1:30 pm
by scottwilkerson
This is expected behavior, although it may not seem like it.

It is because the "service" view is the default for the status summaries, you can produce the dashlet as you expected if you go to
Home -> Host Detail

And add the Host Status Summary Dashlet from the top of the page.

The Host Status Summary & Service Status Summary can be a bit confusing to some as they also take into account filter that are applied such as hostgroups or servicegroups when on a given Detail Page.

Re: Minor Bug in Host Status Summary

Posted: Tue Nov 10, 2015 2:21 pm
by mopp
scottwilkerson wrote:This is expected behavior, although it may not seem like it.

It is because the "service" view is the default for the status summaries, you can produce the dashlet as you expected if you go to
Home -> Host Detail
Of course this is only my personal expectation, but if I add the dashlet...
- Host Status Summary then I expect to see hosts.
- Service Status Summary then I expect to see services.
- Hostgroup Status Summary then I expect see the hosts view
- Servicegroup Status Summary then I expect see the services view

This is how it is implemented:
Host Status Summary: Service view
Service Status Summary: Service view
Hostgroup Status Summary: On hosts link host view and on service link service view
Servicegroup Status Summary: On hosts link services view and on service link service view

So for hosts in the hostgroup view you get the hosts view, but if you use the Host Status Summary you get the service view?
I can understand that there are reasons why to use the service view instead of the host view, but then please show all hosts and not only hosts with an assigned service check.
Of course you can assign a dummy check, but this will just blow up the whole environment. I' ve a couple of devices with no service checks assigned.

Re: Minor Bug in Host Status Summary

Posted: Tue Nov 10, 2015 5:20 pm
by scottwilkerson
mopp wrote:
scottwilkerson wrote:This is expected behavior, although it may not seem like it.

It is because the "service" view is the default for the status summaries, you can produce the dashlet as you expected if you go to
Home -> Host Detail
Of course this is only my personal expectation, but if I add the dashlet...
- Host Status Summary then I expect to see hosts.
- Service Status Summary then I expect to see services.
- Hostgroup Status Summary then I expect see the hosts view
- Servicegroup Status Summary then I expect see the services view

This is how it is implemented:
Host Status Summary: Service view
Service Status Summary: Service view
Hostgroup Status Summary: On hosts link host view and on service link service view
Servicegroup Status Summary: On hosts link services view and on service link service view

So for hosts in the hostgroup view you get the hosts view, but if you use the Host Status Summary you get the service view?
I can understand that there are reasons why to use the service view instead of the host view, but then please show all hosts and not only hosts with an assigned service check.
Of course you can assign a dummy check, but this will just blow up the whole environment. I' ve a couple of devices with no service checks assigned.
Points well taken. This thread has sparked several internal debates about what should be done to combat this situation.

I have added a feature request to add a small icon on the dashlets that will show what filters are applied to the dashlet as well as what will be shown when you click the links (host or service) Detail page.

This request has an internal TASK ID of 6951

Thanks for the feedback!