Nagios Support Forum

Hi,

Dead mails and waiting mails are not getting monitored for few domino servers. The SNMP and LNSNMP services are already started on server. The status shown in Nagios is UNKNOWN and it is showing error : Dead/Waiting mail problem - no data received from host.
Please guide.

Thanks,
HAL

For clarification what plugin are you using to check this?

We are using check_lotus.pl plugin

Can you show us the actual command that you run from the command line along with the output of it?
Add "-v" or "-vv" to your command for more verbose output. Thanks!

Please tell me how to do that.

You would copy and paste it from your terminal.

Hi,
Below is the command line for monitoring lotus notes dead mail :

COMMAND: /usr/local/nagios/libexec/check_snmp -H $HOSTADDRESS$ $ARG1$

OUTPUT: SNMP problem - No data received from host
CMD: /usr/bin/snmpget -t 1 -r 5 -m '' -v 1 [authpriv] 'HOSTADDRESS' 'OID of dead mail'

From the Nagios machine, can you run a nmap <ipofclient> and post the result?

PFB the result of namp <ipofclient> from nagios machine.

PORT STATE SERVICE
22/tcp Closed ssh
23/tcp Closed telnet
53/tcp Open domain
80/tcp Open http
443/tcp Closed https
1352/tcp Open lotusnotes
1521/tcp Closed Oracle
1533/tcp Closed Virtual-places

I'm a bit confused, are you using check_snmp or check_lotus.pl?

You mentioned you are using check_lotus.pl, and the command you pasted is for SNMP.

It also does not look like port 161 is open for SNMP.