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Warning and critical notifications to different set of users

Posted: Tue Nov 17, 2015 9:42 am
by inas.labib
Hi,

Is it possible to configure Nagios XI to send warning notifications to one user and critical notifications to another user?

Thanks.

Re: Warning and critical notifications to different set of u

Posted: Tue Nov 17, 2015 11:34 am
by tmcdonald
Absolutely. You would just disable Warning or Critical for their notification preferences depending on who should receive what. This can be done either in the CCM under the Contacts section, or by clicking the username of the logged-in user and going to Notification Preferences.

Re: Warning and critical notifications to different set of u

Posted: Thu Dec 17, 2015 10:56 am
by inas.labib
Thanks for the response.
Let me rephrase the request:
Once the critical error occurred , the alert mail has to go the general contact list people . After few alerts , it should notify/escalate to another set of people. How can I perform it with Nagios xi.

Re: Warning and critical notifications to different set of u

Posted: Thu Dec 17, 2015 11:03 am
by hsmith
I believe escalations are exactly what you are looking for.

https://assets.nagios.com/downloads/nag ... ations.pdf

Re: Warning and critical notifications to different set of u

Posted: Fri Dec 25, 2015 3:24 am
by inas.labib
Thanks...

Re: Warning and critical notifications to different set of u

Posted: Sat Dec 26, 2015 3:02 pm
by tmcdonald
Are we all set to close this up?

Re: Warning and critical notifications to different set of u

Posted: Sun Dec 27, 2015 1:59 am
by inas.labib
Yes please..