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Switch monitoring

Posted: Wed Nov 18, 2015 9:52 am
by bennyboy
Hi,

I use snmp to monitor a switch. It's working perfectly. The only thing i don't understand is the snmp discover port and start to check it. That good but if he discover the port already at down state it's normal. Can you explain how to not put the port to critical because it's the normal state at this moment and if the port go up and after that down now it's a problem.

Thank you!

Re: Switch monitoring

Posted: Wed Nov 18, 2015 2:22 pm
by rkennedy
I'm a bit confused by your post - just to clarify - are you wondering why the SNMP discovery alerts on a port that is down that you have monitored (you know it's down though and is normal)?

You can mark the service as inactive under the Core Config Manager in Service Management so that it's not monitored.

Does this answer your question?

Re: Switch monitoring

Posted: Thu Nov 19, 2015 10:11 am
by bennyboy
Ok thank you for your reply. Sorry cause my english is not very good. Your reply is ok for us. Thank you!!!

Re: Switch monitoring

Posted: Thu Nov 19, 2015 10:27 am
by rkennedy
No problem - I do my best to understand. As this is resolved, I am going to close this thread out. Feel free to open another if you ever need assistance.