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Disable notification for contact by period.
Posted: Mon Nov 30, 2015 8:16 pm
by rajasegar
If there a way to disable notification for a contract for a certain time frame.
We have support team members going on holidays and we want to disable notification for these persons.
Taking them out of the contact group and remembering to put them back is a hassle.
Thanks.
Re: Disable notification for contact by period.
Posted: Tue Dec 01, 2015 10:08 am
by tmcdonald
You can edit their notification times to exclude the holiday, but if the holiday is not on a set date each year this might not be the easiest to maintain.
It might be better to do as a feature request on the XI User level, to have an "Out Of Office" button. Would that work? How many accounts would need to be modified in this way?
Re: Disable notification for contact by period.
Posted: Mon Dec 14, 2015 7:43 pm
by rajasegar
tmcdonald wrote:You can edit their notification times to exclude the holiday, but if the holiday is not on a set date each year this might not be the easiest to maintain.
It might be better to do as a feature request on the XI User level, to have an "Out Of Office" button. Would that work? How many accounts would need to be modified in this way?
Yes. Please assist on this and close this case.
Re: Disable notification for contact by period.
Posted: Tue Dec 15, 2015 10:18 am
by rkennedy
I have filed a feature request for this, ID 7282.
As it is now in the developers hands, do you mind if I close this thread out?
Re: Disable notification for contact by period.
Posted: Tue Dec 15, 2015 7:04 pm
by rajasegar
rkennedy wrote:I have filed a feature request for this, ID 7282.
As it is now in the developers hands, do you mind if I close this thread out?
Ok
Re: Disable notification for contact by period.
Posted: Wed Dec 16, 2015 10:29 am
by rkennedy
Sounds good, I'll close this thread out now. Feel free to open a new thread if you ever need more assistance!