Nagios Support Forum

I have an active user and contact that is not being sent notification alerts. I have looked, reset and tried all i know, but Nagios does not sent him an alert.

Ideas?

For starters, please PM your system profile to forum user @Nagios Support so one of our staff can look over the configs. Post back here once you have done so.

Is he set up to receive alerts in the host/service? What is supposed to be sending him alerts?

Yes he is setup, he was receiving alert, but they stopped.
Nagios is supposed to be sending them.

Are you using SMTP or sendmail?

The issue I ran into with something similar was not Nagios related. My entire Nagios set up is "in the cloud", so I initially had an issue with AWS SES and Office 365 not playing nicely together. If nothing has changed in Nagios, and other users are getting alerts, maybe it could be a junk mail/spam setting. Have you tried sending an email to their phone? If they're using verizon, it would be something like [email protected].

I recieve the alerts/notifications, as do other. Just this one person is not getting them.

rkennedy wrote:Are you using SMTP or sendmail?

Could you please clarify the above?

Sendmail, i think, i set this up years ago. How can I tell

daveinvb wrote:The issue I ran into with something similar was not Nagios related. My entire Nagios set up is "in the cloud", so I initially had an issue with AWS SES and Office 365 not playing nicely together. If nothing has changed in Nagios, and other users are getting alerts, maybe it could be a junk mail/spam setting. Have you tried sending an email to their phone? If they're using verizon, it would be something like [email protected].

If i look through the logs, i can see that i am being sent an email, but his name is not listed.