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Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Wed Dec 02, 2015 1:59 am
by solastek
Hi,
I have a new installation of Nagios Xi. I have the following Problem.
After Running the Auto Discovery Tool.
It Shows me 35 devices found.
After I click on the Devices "Run The Devices".
Configuration Wizard: - Step 1
I do not see any devices or configuration boxes
Configuration Wizard: - Step 2
I do not see any devices or configurations boxes.
Configuration Wizard: - Step 3
Shows me parameters to choose
----
Monitoring Settings
Define basic parameters that determine how the host and service(s) should be monitored.
Under normal circumstances:
Monitor the host and service(s) every minutes.
When a potential problem is first detected:
Re-check the host and service(s) every minutes up to times before generating an alert.
------
When I click on the Finish Button
It takes me to the Monitoring Wizard and the error is
-------
Backend login to the Core Config Manager failed.
Configuration Error
An error occurred while attempting to apply your configuration to the monitoring engine. Contact your Nagios administrator if this problem persists.
Run this monitoring wizard again
Run another monitoring wizard
View the latest configuration snapshot
--------
Request help to resolve this.
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Wed Dec 02, 2015 10:40 am
by hsmith
This is a known issue. It can be fixed by following these steps:
Code: Select all
cd /tmp
wget https://assets.nagios.com/downloads/nagiosxi/5/xi-5.2.0.tar.gz
tar xzf xi-5.2.2.tar.gz
cd nagiosxi/
cd subcomponents/xiwizards/wizards/
unzip autodiscovery.zip
cp -r autodiscovery /usr/local/nagiosxi/html/includes/configwizards/
Let me know if this works for you.
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Fri Dec 04, 2015 3:55 am
by solastek
Hi Thank you for the procedure.I have been able to get to the next stage but I continue to get the error.
Configuration Wizard: Auto-Discovery - Step 1
Auto Discovery Job
Configuration Wizard: Auto-Discovery - Step 2
Scan Results
Configuration Wizard: Auto-Discovery - Step 3
Monitoring Settings
On clicking Finish
I get the same error
Backend login to the Core Config Manager failed.
Configuration Error
An error occurred while attempting to apply your configuration to the monitoring engine. Contact your Nagios administrator if this problem persists.
Run this monitoring wizard again
Run another monitoring wizard
View the latest configuration snapshots
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Fri Dec 04, 2015 10:10 am
by rkennedy
Can you revert back to a working configuration and attempt to use the autodiscover once again?
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Sat Dec 05, 2015 1:54 am
by solastek
This is a new installation of nagiosxi-5.2.2-64.ova on vmware esxi.
The initial porblem was ---On trying the autodiscovery feature the status shows continuous and does not show discovered devices
I had requested help on the forum
Since there is a bug in 5.2.2 that doesn't install the component correctly.
I had carried out the changes as below.
=====
d /tmp
rm -rf nagiosxi
wget
https://assets.nagios.com/downloads/nag ... 2.0.tar.gz
tar xzf xi-5.2.0.tar.gz
cp -R -n nagiosxi/nagiosxi/basedir/html/includes/components/autodiscovery/* /usr/local/nagiosxi/html/includes/components/autodiscovery/
cd /usr/local/nagiosxi/html/includes/components/autodiscovery/
./install.sh
======
With this the auto discovery was able to successfully detect devices.
After Your suggestion I was able to move to the next screens as described in this post.
Please let me know if you would want me to revert back the changes you had suggested.
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Sun Dec 06, 2015 9:02 pm
by Box293
All of this will be resolved in the next version of XI due to be released soon (not sure of the release date).
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Mon Dec 07, 2015 9:34 am
by solastek
Would there be a patch released till the time of new release.
We have installed it on an evaluation period.
I have also contacted the support teams and yet to hear from them.
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Mon Dec 07, 2015 11:30 am
by hsmith
solastek wrote:Would there be a patch released till the time of new release.
There should be a new release sometime this week, if not, I would expect it soon.
solastek wrote:I have also contacted the support teams and yet to hear from them.
Are you a current customer?
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Tue Dec 08, 2015 1:47 am
by solastek
We are prospective customers.
We have an old version of open source solution implemented. We are wanting to implement the Network Analyzer and Log Server commercial versions.
& Looking forward to buy these.
Rgds,
Prashanth.
Re: Error When I "Run The Wizard" On Autodiscovered Devices
Posted: Tue Dec 08, 2015 10:35 am
by hsmith
solastek wrote:We are prospective customers.
I'm glad to hear that. How did you try getting a hold of support? If you tried to email our support address, it get filtered unless you're in the database as a current customer.
solastek wrote:We have an old version of open source solution implemented. We are wanting to implement the Network Analyzer and Log Server commercial versions.
& Looking forward to buy these.
We look forward to seeing you. Let us know if you need anything else.
