Web Upgrade Failed

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
cockraml
Posts: 28
Joined: Tue May 07, 2013 8:10 am

Web Upgrade Failed

Post by cockraml »

I attempted to upgrade the nagios software on a RHEL6 system using the web interface. I do not see any issues in the log, but it says the update was not successful on the webpage above the log.

Attached is my upgrade log.
You do not have the required permissions to view the files attached to this post.
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Web Upgrade Failed

Post by hsmith »

The log says it completed successfully. There is currently a visual bug that says it didn't work, but it did. Can you please check for upgrades again and see if it finds any?
Former Nagios Employee.
me.
cockraml
Posts: 28
Joined: Tue May 07, 2013 8:10 am

Re: Web Upgrade Failed

Post by cockraml »

It says it is up to date after the upgrade.


The actual message after the upgrade says "The update did not complete successfully. Please try updating manually."
Last edited by cockraml on Tue Dec 08, 2015 11:46 am, edited 1 time in total.
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Web Upgrade Failed

Post by hsmith »

This should be fixed in 5.2.3, you may see the error after upgrading to that version when it is released, but you probably won't see it when upgrading to 5.2.4 or whatever is next! This has been a pesky bug to squash, but at least it's working for now.
Former Nagios Employee.
me.
cockraml
Posts: 28
Joined: Tue May 07, 2013 8:10 am

Re: Web Upgrade Failed

Post by cockraml »

Just so I am clear, I can do the web upgrade and ignore the below message? I do not have to do it manually?

"The update did not complete successfully. Please try updating manually."
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Web Upgrade Failed

Post by hsmith »

Correct, it should be just fine.
Former Nagios Employee.
me.
cockraml
Posts: 28
Joined: Tue May 07, 2013 8:10 am

Re: Web Upgrade Failed

Post by cockraml »

Great! Thank you for your quick response.
User avatar
hsmith
Agent Smith
Posts: 3539
Joined: Thu Jul 30, 2015 11:09 am
Location: 127.0.0.1
Contact:

Re: Web Upgrade Failed

Post by hsmith »

Are we free to close this thread since this is working for you?
Former Nagios Employee.
me.
cockraml
Posts: 28
Joined: Tue May 07, 2013 8:10 am

Re: Web Upgrade Failed

Post by cockraml »

Yes. Thank you again.
bwallace
Posts: 1145
Joined: Tue Nov 17, 2015 1:57 pm

Re: Web Upgrade Failed

Post by bwallace »

Glad we were able to help. We'll lock this thread now and feel free to open another should you require assistance with anything else.
Be sure to check out the Knowledgebase for helpful articles and solutions!
Locked