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Update Check Problem: Last update check failed.
Posted: Tue Dec 15, 2015 3:29 am
by saptech
Dear all,
I get this error/warning :
Update Check Problem: Last update check failed.
Latest Available Version: 2014R2.6
Installed Version: 2014R2.6
Last Update Check: 2015-12-15 09:25:00
cannot see details in the logs of what the problem is. proxy is configured
Re: Update Check Problem: Last update check failed.
Posted: Tue Dec 15, 2015 12:27 pm
by rkennedy
Odd that it doesn't work, even with the proxy configured. Is running a manual upgrade an option for you?
Re: Update Check Problem: Last update check failed.
Posted: Wed Dec 16, 2015 2:55 am
by saptech
the manual upgrade should be ok but I am wodering what/where the problem is. it seems that the check is done (see the date which is a recent one) but I get the warning. can you please advice where/what to check?
Re: Update Check Problem: Last update check failed.
Posted: Wed Dec 16, 2015 1:22 pm
by tgriep
Take a look at the Apache logs while you click on the Check for Updates button to see if there is any information that could help.
Code: Select all
/var/log/httpd/error_log
/var/log/httpd/access_log
Do you have access to the log files on your proxy server to see if there are any errors?
Re: Update Check Problem: Last update check failed.
Posted: Tue Jan 19, 2016 5:18 am
by saptech
I tried to perform a 'Check for Updates now' at 11:11 but logs were not updated;
-rw-r----- 1 root root 134237 Jan 19 11:09 error_log
-rw-r----- 1 root root 8816389 Jan 19 11:10 access_log
but on the proxy log I have:
[Tue Jan 19 11:11:01 2016] [error] [client 172.18.242.100] proxy: Connect to remote machine blocked returned by api.nagios.com:80
Re: Update Check Problem: Last update check failed.
Posted: Tue Jan 19, 2016 12:14 pm
by hsmith
Does your proxy allow api.nagios.com?