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Receiving notifications even though DL not added to service

Posted: Wed Jan 20, 2016 7:51 am
by bsivavani
Hi Support,

We are receiving notifications even though email id/DL not added on to Nagios for VMware ESXi monitoring. Please let us know where we are missing to delete email id.

FYI - Under alerts settings email id is not there.

Re: Receiving notifications even though DL not added to serv

Posted: Wed Jan 20, 2016 11:30 am
by rkennedy
Can you post an example of the email in which you are receiving?

Re: Receiving notifications even though DL not added to serv

Posted: Thu Jan 21, 2016 8:08 am
by bsivavani
Please find attached example email which we are receiving.

Re: Receiving notifications even though DL not added to serv

Posted: Thu Jan 21, 2016 10:25 am
by hsmith
Is there an email address on any of the templates that this service is using?

Re: Receiving notifications even though DL not added to serv

Posted: Thu Jan 21, 2016 12:43 pm
by bsivavani
No email address added on any of that service.

Re: Receiving notifications even though DL not added to serv

Posted: Thu Jan 21, 2016 1:18 pm
by hsmith
Can you please either:

Open a ticket

or

PM me a copy of your profile for this machine. (Admin --> System Config --> System Profile --> Download Profile, PM me the zip.)

Re: Receiving notifications even though DL not added to serv

Posted: Fri Jan 22, 2016 11:45 am
by bsivavani
ok will PM you.

Re: Receiving notifications even though DL not added to serv

Posted: Fri Jan 22, 2016 12:06 pm
by hsmith
How many people are receiving the emails? Looking through your configuration, 2 of them should be.

Re: Receiving notifications even though DL not added to serv

Posted: Fri Jan 22, 2016 12:51 pm
by bsivavani
more than 10 members receiving emails who are in that DL.

Re: Receiving notifications even though DL not added to serv

Posted: Fri Jan 22, 2016 12:52 pm
by hsmith
Can you please PM me the email address that is associated with the DL?