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Receiving service check time out error

Posted: Thu Jan 21, 2016 1:17 pm
by bsivavani
Hi Support,

We are receiving below error for some of servers.Please let us know the cause of this error.

Service Check Timed Out On Worker: auscrpmonprd00.linux.epicorhosting.local)

Re: Receiving service check time out error

Posted: Thu Jan 21, 2016 1:46 pm
by rkennedy
Where are you seeing this error?

Re: Receiving service check time out error

Posted: Fri Jan 22, 2016 9:16 am
by bsivavani
I am seeing alerts in operations center. Please find attachment and do needful.Still receiving errors.

Email flood with these alerts.

Re: Receiving service check time out error

Posted: Fri Jan 22, 2016 11:47 am
by rkennedy
Can you post your worker configuration file, and on the worker server run top|head -5.

Re: Receiving service check time out error

Posted: Fri Jan 22, 2016 1:10 pm
by bsivavani
Please find attached file from /etc/mod_gearman/mod_gearman_worker.conf


[root@ausc ~]# top | head -5
top - 11:58:12 up 189 days, 20:08, 1 user, load average: 0.09, 0.10, 0.13
Tasks: 497 total, 2 running, 471 sleeping, 0 stopped, 24 zombie
Cpu(s): 2.7%us, 2.1%sy, 0.0%ni, 95.1%id, 0.0%wa, 0.0%hi, 0.1%si, 0.0%st
Mem: 16070692k total, 13866012k used, 2204680k free, 496836k buffers
Swap: 8110076k total, 175508k used, 7934568k free, 1270332k cached
[root@aus ~]#

Re: Receiving service check time out error

Posted: Fri Jan 22, 2016 1:13 pm
by hsmith
Is your worker running properly? Can XI and the worker server still communicate?