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Adding Custom Text to Email Alerts

Posted: Fri Jan 29, 2016 9:27 am
by sboots01
We are wanting to add a line to the email alerts. We currently have Nagios XI monitored by an operations department, we are monitoring systems that are managed by different teams. Can we put a custom line in the service to inform our operations department who to contact if a certain event is triggered instead of just the generic email. I would like a line in here that would say something like "Please contact Infrastructure after 8am", however different alerts may be to contact Web Development etc...

Here is our current email alert:

***** Nagios XI Alert *****

Nagios has detected a problem with this service.

Notification Type: PROBLEM

Service: Root Disk Usage
Host: xxxxxxx.xxxxx.xxxxx
Address: xxx.xxx.xxx.xxx
State: WARNING
Info:
DISK WARNING - free space: / 1265 MB (20% inode=96%):
Date/Time: 2016-01-28 13:24:15

Re: Adding Custom Text to Email Alerts

Posted: Fri Jan 29, 2016 10:47 am
by hsmith
I think reading this document should send you down the right path: https://assets.nagios.com/downloads/nag ... iables.pdf

Re: Adding Custom Text to Email Alerts

Posted: Fri Jan 29, 2016 3:16 pm
by sboots01
I was able to get what i needed done with using Manage Variable Definitions.

Thanks

Re: Adding Custom Text to Email Alerts

Posted: Fri Jan 29, 2016 3:20 pm
by rkennedy
Glad to hear, are we good to mark this thread as resolved then?

Re: Adding Custom Text to Email Alerts

Posted: Fri Jan 29, 2016 3:21 pm
by sboots01
yeah i think i have everything i was needing.

thanks so much.

Re: Adding Custom Text to Email Alerts

Posted: Fri Jan 29, 2016 3:24 pm
by hsmith
Glad to hear that did the trick. I'll close this topic.