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Notifications for services not going out.

Posted: Wed Feb 03, 2016 4:20 pm
Host notifications are logging that they are delivered, but not service notifications are going out, Trevor had looked at the configs and states that these should be working any ideas.

We have checked al the configs and they look good.

Thanks.
Screen Shot 2016-02-03 at 1.20.38 PM.png

Re: Notifications for services not going out.

Posted: Wed Feb 03, 2016 4:42 pm
by ssax
Please go to Configure > Core Config Manager > Tools > Write Config Files
- Click Delete (don't worry, it's safe, they get re-written)
- Click Write
- Click Verify, if there are any errors, post the full output here.
- If there are no error, try to apply configuration and see if that resolves the issue.

Also, please PM me a copy of your profile so that we can take a look at your configuration, you can download it by going to Admin > System Config > System Profile and click the Download Profile button in the top right corner.

Re: Notifications for services not going out.

Posted: Wed Feb 03, 2016 6:21 pm
Checks look ok, just a few warnings included:

Nagios Core 4.1.1
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 08-19-2015
License: GPL

Website: https://www.nagios.org
Reading configuration data...
Read main config file okay...
Read object config files okay...

Running pre-flight check on configuration data...

Checking objects...
Warning: Service 'Admin Service' on host 'admin.internal.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Agiloft Service' on host 'agiloft.internal.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Node Client Payment Configuration Serice' on host 'client-payment-configuration.internal.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Node Loan Payment' on host 'loan-payment.internal.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Looker Service' on host 'looker.internal.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Node Mobile Service' on host 'mobile.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'Node Predict Service' on host 'node-predict.internal.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'TEST' on host 'production-nodejs-app5' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Warning: Service 'SauceLabs SC Process' on host 'saucelabs.dev.meetearnest.com' has a notification interval less than its check interval! Notifications are only re-sent after checks are made, so the effective notification interval will be that of the check interval.
Checked 34 services.
Warning: Host 'admin.internal.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'agiloft.internal.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'client-payment-configuration.internal.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'loan-payment.internal.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'localhost' has no default contacts or contactgroups defined!
Warning: Host 'looker.internal.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'mobile.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'node-predict.internal.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'production-nodejs-app1' has no default contacts or contactgroups defined!
Warning: Host 'production-nodejs-app2' has no default contacts or contactgroups defined!
Warning: Host 'production-nodejs-app3' has no default contacts or contactgroups defined!
Warning: Host 'production-nodejs-app5' has no default contacts or contactgroups defined!
Warning: Host 'production-nodejs-app7' has no default contacts or contactgroups defined!
Warning: Host 'saucelabs.dev.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'vault.internal.meetearnest.com' has no default contacts or contactgroups defined!
Warning: Host 'vault.staging.meetearnest.com' has no default contacts or contactgroups defined!
Checked 17 hosts.
Checked 5 host groups.
Checked 0 service groups.
Checked 3 contacts.
Checked 3 contact groups.
Checked 128 commands.
Checked 9 time periods.
Checked 0 host escalations.
Checked 0 service escalations.
Checking for circular paths...
Checked 17 hosts
Checked 0 service dependencies
Checked 0 host dependencies
Checked 9 timeperiods
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 25
Total Errors: 0

Re: Notifications for services not going out.

Posted: Thu Feb 04, 2016 11:50 am
by ssax
Please PM me a copy of your profile so that we can take a look at your configuration, you can download it by going to Admin > System Config > System Profile and click the Download Profile button in the top right corner.

Re: Notifications for services not going out.

Posted: Thu Feb 04, 2016 1:33 pm
Sure thought I attached it.

Re: Notifications for services not going out.

Posted: Thu Feb 04, 2016 1:34 pm
File removed.

Re: Notifications for services not going out.

Posted: Thu Feb 04, 2016 1:51 pm
ok pm?

Re: Notifications for services not going out.

Posted: Thu Feb 04, 2016 2:01 pm
by hsmith
We have the profile, we'll be looking it over. I just wanted to remove your profile so it wasn't out there for everyone to grab.

Re: Notifications for services not going out.

Posted: Thu Feb 04, 2016 2:04 pm
Sent.

Re: Notifications for services not going out.

Posted: Thu Feb 04, 2016 2:34 pm
by hsmith
Is every single service check not sending notifications?