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Monitoring fails after upgrading ESXi hosts

Posted: Thu Feb 04, 2016 1:46 am
by Hollow
Dear community,

One of our ESXi hosts were upgraded from 4.1 to 5.5U2 and there is an error on Nagios monitoring that particular server:

CHECK_VMWARE_API.PL CRITICAL - Error: Cannot complete login due to an incorrect user name or password.

As the upgrade of the ESXi host was not done by me, I am not sure what went wrong.

Has anyone encountered this? Appreciated.

Re: Monitoring fails after upgrading ESXi hosts

Posted: Thu Feb 04, 2016 10:52 am
by rkennedy
Did the credentials change at all when they upgraded the machine? What is the full command that is running to receive this?

Re: Monitoring fails after upgrading ESXi hosts

Posted: Thu Feb 04, 2016 9:04 pm
by Hollow
Case close!
For some reason, when upgrading from 4.1 to 5.5U2, the permission of the host is resetted.
Added back the login username and password and it works.

Re: Monitoring fails after upgrading ESXi hosts

Posted: Fri Feb 05, 2016 12:09 pm
by hsmith
Glad to hear it's working. I'm going to go ahead and close this thread.