Nagios Support Forum

Hello,

I have configured notification settings, yet users can't get email alerts. Please see screenshot attachment.

Looking forward to your response.

Regards,

If you go to the Email settings, can you send yourself a test message? Were notifications ever working?

Do you see the notifications being generated under Home > Incident Management > Notifications

Hi,

I don't see all the notifications in there. See attachment.

Regards,

Can you navigate to Admin -> Manage Email Settings and send us a screenshot of this page? Also, at that page - what is the result when you try to send a test email?

Are you looking to use sendmail, or SMTP in your environment?

Hello,

I am actually using SMTP, I get notifications from the system but on only few occasions with a good number of misses. Also, of the few notifications I receive I only get FLAPPING and UP alerts. I dont get others such as DOWN, UNREACHABLE, DOWNTIME etc.

See requested screenshots attached.

Regards,

You didn't get this one:

Can you navigate to Admin -> Manage Email Settings and send us a screenshot of this page?

That one will be very helpful.

Do you see any errors in the phpmailer.log?

@hsmith: see output I got from the command attached.

@eloyd: sorry for the omission, find attached.

Regards,

There looks to be authentication issues, to clarify, if you send a test email now does it come through to your inbox?