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Email to Sales -Error

Posted: Mon Feb 29, 2016 12:46 am
by Ivica Mustapic
Hi there,

I was getting in touch with '[email protected]' but I am getting the following email error (from my google account):
-------------------------------------------
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
retry timeout exceeded

-----------------------

Is there any other email address I could use to renew my product?

Cheers,
Ivica

Re: Email to Sales -Error

Posted: Mon Feb 29, 2016 10:24 am
by jolson
I tested an email to [email protected], and had no problem getting the mail through. I tested sending from both my work account and from a gmail account.

Could you try another email to [email protected]? Also, what is your customer ID number? I could check with them to see if they've received any sort of email.

Re: Email to Sales -Error

Posted: Mon Feb 29, 2016 8:26 pm
by Ivica Mustapic
We have got an email from Carmen Roby [mailto:[email protected]]
"I apologize for my delay in response. Our email server was delayed a few hours today."

It looks like it is sorted out!

Cheers,
Ivica

Re: Email to Sales -Error

Posted: Tue Mar 01, 2016 10:23 am
by hsmith
Are we good to close this topic?

Re: Email to Sales -Error

Posted: Tue Mar 01, 2016 8:00 pm
by Ivica Mustapic
Yes we are. ;)