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HTTP down reported as host down

Posted: Sun Mar 27, 2016 6:25 pm
by dlukinski
Hi

We've got a configuration where there service checking on HTTP (web-inject) of the specific URL running from the host reports the entire host down:
myserver.mydomain View service status details for this host Down 2d 10h 33m 43s 2/2 2016-03-27 23:20:44 HTTP CRITICAL - No data received from host

Host (and other services) are actually up, only this HTTP looks this way:

***** Nagios XI Alert *****

Nagios has detected a problem with this host.

Notification Type: PROBLEM
Host: myserver.mydomain
State: DOWN
Address: 10.x.x.66
Info: HTTP CRITICAL - No data received from host
Date/Time: 2016-03-27 19:01:42

Respond: http://monitoring.konecranes.com/nagios ... 8746ca8c81
Nagios URL: http://monitoring.konecranes.com/nagiosxi/
------------------------------------------------------------------------

myserver.mydomain View service status details for this host Web Transaction - EDI check Critical 2d 10h 57m 20s 5/5 2016-03-27 23:37:06 WebInject CRITICAL - Test case number 1 failed
-----------------------------------------------------------------------
What to do?

Re: HTTP down reported as host down

Posted: Mon Mar 28, 2016 9:30 am
by lmiltchev
Can you show us the config of the myserver.mydomain host? I assume it uses the "xiwizard_webtransaction_host" template, which uses "check_http".

Can you ping "myserver.mydomain" host? Perhaps you can change the host check command to "check_ping" in order to fix the issue.

Re: HTTP down reported as host down

Posted: Mon Mar 28, 2016 1:16 pm
by dlukinski
lmiltchev wrote:Can you show us the config of the myserver.mydomain host? I assume it uses the "xiwizard_webtransaction_host" template, which uses "check_http".

Can you ping "myserver.mydomain" host? Perhaps you can change the host check command to "check_ping" in order to fix the issue.

Re: HTTP down reported as host down

Posted: Mon Mar 28, 2016 2:37 pm
by lmiltchev
Did you reply to a wrong thread? What does "check_oracle_tablespaces" has to do with the issue at hand?

Re: HTTP down reported as host down

Posted: Tue Mar 29, 2016 7:27 am
by dlukinski
lmiltchev wrote:Did you reply to a wrong thread? What does "check_oracle_tablespaces" has to do with the issue at hand?
I did. suggestion to use Ping worked, thank you (did not realize that default check could be anything)

Re: HTTP down reported as host down

Posted: Tue Mar 29, 2016 8:49 am
by lmiltchev
I am glad I could help!