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Availabiltiy Pie Charts not showing up

Posted: Mon Mar 28, 2016 11:31 am
by Mike_
We're seeing an issue where some users are unable to see the Availability pie charts when looking at the various reports. (see attachment).

The graphs do show up when downloaded (either PDF or JPG).

We've tested this with both Windows and Mac clients and even with different users in the same browser session. All the users are full admins on the product and should have the same permissions.

Any ideas?

Thanks,

Mike

Re: Availabiltiy Pie Charts not showing up

Posted: Mon Mar 28, 2016 12:14 pm
by Mike_
Turns out login names are case sensitive, but only when it applies to reports. Put all the usernames to lowercase and the issue resolved.

Re: Availabiltiy Pie Charts not showing up

Posted: Mon Mar 28, 2016 2:08 pm
by hsmith
What version are you on, and which login name? When you log in to the XI GUI?