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After Installing Nagios XI 2011R1.7, I am unable to select

Posted: Mon Oct 10, 2011 2:14 pm
by atlantic
Good afternoon,

After Installing Nagios XI 2011R1.7, I am unable to select the "Network Switch / Router" Monitoring Wizard in FireFox 7.0.1 (the latest version). Chrome and IE appear to work as expected.

I can do a right-click on the wizard, Open Frame --> Open New Window, and them I am able to select the Monitoring Wizard Option, Network Switch / Router, in the new window.

Thanks,

Mark

Re: After Installing Nagios XI 2011R1.7, I am unable to sele

Posted: Mon Oct 10, 2011 2:32 pm
by agriffin
This is a known bug which we've already fixed in development versions. The fix will be present in the next release of XI, which should happen within the next couple weeks! We'll have a preview available by the end of this week or early next week.

If you need it working faster than that we could email you a patch with the fix, just let us know.

Re: After Installing Nagios XI 2011R1.7, I am unable to sele

Posted: Tue Oct 11, 2011 10:23 am
by atlantic
Good morning,

Thank you for your quick response -- I thought I saw something in the Forum when searched Topics regarding browsers/and the Nagios XI 2011R1.7 release. I think the work around is sufficient for now.

As a follow-up, in the future release/patch would it be possible to change the "Network Switch / Router" Monitoring Wizard script, /usr/local/nagiosxi/html/includes/configwizards/switch/switch.inc.php to strip out special characters that Nagios XI does not like in the Port Description field such as the arrow symbols?

Thank you,

Mark Frew
Atlantic Broadband

Re: After Installing Nagios XI 2011R1.7, I am unable to sele

Posted: Tue Oct 11, 2011 10:34 am
by nscott
That doesn't sound like too much to ask, I will look into that.

Re: After Installing Nagios XI 2011R1.7, I am unable to sele

Posted: Fri Oct 14, 2011 6:46 pm
by cskang
I have a similar issue:
I was unable to De-Select the checked boxes of auto-discovered services in auto-discovered list after running Auto-Discovery.
Is it due to the same issue?

If yes, can you point me to the work-around (I am having a hard time finding it), or is there a way to get a development patch?

BTW, I am running on
NagiosXI 1.7 packaged for VMware Linux Guest Cent OS 6.0
on Windows 7 Host OS

Charles

Re: After Installing Nagios XI 2011R1.7, I am unable to sele

Posted: Mon Oct 17, 2011 9:43 am
by lmiltchev
I am not sure if these two issues are related. The bug described in this thread is caused by a second (empty) footer that is being generated in the main content page of XI hence some of the buttons on the bottom of the page become "unclickable". You can try a "workaround" - right-click on the page and go to: "This frame"->"Open Frame in New Window". Now, you should be able to click on the buttons. If this is not working for you, most probably you have a different problem. Please, let us know.