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Pdf Attachment from dashboard is fuzzy and unreadable

Posted: Thu Apr 14, 2016 8:05 am
by iceripper
I have created a Dashboard containing only the dashlet "Servicegroup Status Summary".
I have scheduled this dashboard to receive a daily mail containing the content of the dashboard as an attachment.
I receive correctly the mail but the attachment is fuzzy and unreadable.

Whatever dashboard that I create with any dashlet have the same issue.
When I do the same operation with a view or a report I do not have the issue. In these cases the attachment of the mail is correct.

Is there any limitations with dashboards? Is there a configuration to make the attachment correct?

I really need a fast answer because for us it is a major feature that we need as soon as possible.

Regards

Re: Pdf Attachment from dashboard is fuzzy and unreadable

Posted: Thu Apr 14, 2016 10:00 am
by ssax
What version of XI are you using? You can grab it from the bottom left hand side of the web interface. We may have a temporary workaround for you.

Re: Pdf Attachment from dashboard is fuzzy and unreadable

Posted: Fri Apr 15, 2016 2:26 am
by iceripper
I have the version Nagios XI 5.2.5.
After investigation it seems that the parameter "--lowquality" of wkhtmltopdf is the source of my issue.
How is it possible to remove this parameter so that it will be applied to the dashboard report export ?
Can you give me a workaround or temporary fix.

Regards

Re: Pdf Attachment from dashboard is fuzzy and unreadable

Posted: Fri Apr 15, 2016 11:27 am
by lmiltchev
Looking at the developers' commits, I can see that the issue has been fixed about a month ago. I would recommend updating your Nagios XI instance to the latest (5.2.7).

Re: Pdf Attachment from dashboard is fuzzy and unreadable

Posted: Fri Apr 15, 2016 12:36 pm
by rkennedy
I see a ticket has been received for this, so we will continue there.