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Problem with SLA reports

Posted: Mon Apr 18, 2016 8:59 am
by DennisPR
Hi,

I'm having trouble to get an SLA report of a certain host group (containing 15 hosts) for the last quarter.
Each host has about 5 services.
When I start/schedule the reports I see avail.cgi taking 100% cpu and never terminate.
I have to restart httpd to stop to kill the avail.cgi processes.

SLA reports for the same hostgroup for the last 24 hours and last week work perfect.
I am using Nagios XI 5.2.7 on Centos 6.7
The Nagios XI VM has 4 cores & 8GB RAM.

Can someone help me out pls ?

Re: Problem with SLA reports

Posted: Mon Apr 18, 2016 9:13 am
by tmcdonald
How many total hosts + services do you have on this machine? About how old is it?

Re: Problem with SLA reports

Posted: Mon Apr 18, 2016 9:22 am
by DennisPR
The VM is about 3 years old and currently monitors 2070 hosts and 19453 services

Re: Problem with SLA reports

Posted: Mon Apr 18, 2016 1:22 pm
by rkennedy
Can you please send over a profile for us to look at? (Admin -> System Profile -> Download Profile)

In addition to that, are these mostly active checks? The reason I ask is because your resources sound very little for the amount of services you are checking.

Re: Problem with SLA reports

Posted: Tue Apr 19, 2016 2:48 am
by DennisPR
I've sent the profile.zip to [email protected]
99% of all our tests are active tests.
When we don't make reports the system works fine at a load of 1.5 to 2
Load.PNG
The peaks since April 11 are the scheduled daily reports
CPU_Nagios.PNG
This is the same graph from last week
Load_Last week.PNG

Re: Problem with SLA reports

Posted: Tue Apr 19, 2016 3:40 pm
by lmiltchev
DennisPR, you opened a new support ticket in our email ticketing system. We will continue communicating via emails. I am locking this thread. Thank you!