Nagios Support Forum

hello, i have noticed that everytime i access the nagiosmobile ui its httpd process sits at 100% processing the requests and takes between 3-5 seconds to load a page. are there additional logs for this site to see what may be causing this?

Do you see any errors in the apache error log when accessing <http://ip address/nagiosmobile/>?
What is the Nagios XI version that you are currently using? Are you using SSL or a proxy? RAM disk? Have you modified the "/etc/httpd/conf.d/nagiosmobile.conf" or any files under the "/usr/local/nagiosmobile/" directory in any way?

Run the following commands and show the output:

httpd_log
[Tue May 03 09:19:22 2016] [error] [client ] PHP Notice: Undefined variable: service in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 2817, referer: https://nagiosxi/nagiosxi/includes/comp ... omemachine
[Tue May 03 09:19:22 2016] [error] [client ] PHP Notice: Undefined variable: service in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 2817, referer: https://nagiosxi/nagiosxi/includes/comp ... omemachine
[Tue May 03 09:19:22 2016] [error] [client ] PHP Notice: Undefined variable: service in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 2817, referer: https://nagiosxi/nagiosxi/includes/comp ... omemachine
[Tue May 03 09:26:48 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon-precomposed.png
[Tue May 03 09:26:48 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon.png
[Tue May 03 09:26:50 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon-precomposed.png
[Tue May 03 09:26:50 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon.png
[Tue May 03 10:15:35 2016] [error] [client ] PHP Notice: Trying to get property of non-object in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 1139, referer: https://nagiosxi/nagiosxi//includes/com ... t=nagiosxi
[Tue May 03 10:15:35 2016] [error] [client ] PHP Notice: Trying to get property of non-object in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 1139, referer: https://nagiosxi/nagiosxi//includes/com ... t=nagiosxi
[Tue May 03 10:15:35 2016] [error] [client ] PHP Warning: Invalid argument supplied for foreach() in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 1139, referer: https://nagiosxi/nagiosxi//includes/com ... t=nagiosxi

uname -a
Linux 2.6.32-573.7.1.el6.x86_64 #1 SMP Thu Sep 10 13:42:16 EDT 2015 x86_64 x86_64 x86_64 GNU/Linux

NagiosXI 5.2.7

cat /etc/*release
cat /etc/*release
Red Hat Enterprise Linux Server release 6.7 (Santiago)
Red Hat Enterprise Linux Server release 6.7 (Santiago)

/usr/local/nagios/bin/nagiostats|grep "Total Hosts"|awk '{ print $3 }'
1234
/usr/local/nagios/bin/nagiostats|grep "Total Services"|awk '{ print $3 }'
8118

We are using ramdisk, we use SSL, we have not modified nagiosmobile or its conf

Can you visit one of the hanging pages and then immediately run the tail -100 /var/log/httpd/error_log command once it finishes? We seem to have only gotten part of the output instead of the full 100 lines, and a good chunk of that is from the XI side of things, not the Mobile.

this is all there was, there are no errors when i load the page. it is just quite slow.

To be honest with you, I never tested nagiosmobile with so many hosts/services. I don't run large XI instances on my test VMs.

What kind of phone are you using when accessing nagiosmobile? Do pages open slowly when you access nagiosmobile in a regular browser - Firefox, Chrome, etc.?

After page loads, can you view host/services fine? If not, post the "/usr/local/nagiosmobile/include.inc.php" on the forum.

the login page comes up quickly, there is about a 5 seconds delay to load the main page after authentication, then to click on the critical/warning statuses it takes somewhere between 5-10 seconds to load the next page (i assume it is querying for the data). I use an iphone 6s, but this experience is the same from chrome on a desktop. i can view all of the data just fine, its just slow to move around and select different items.

doneil326 wrote:httpd_log
[Tue May 03 09:19:22 2016] [error] [client ] PHP Notice: Undefined variable: service in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 2817, referer: https://nagiosxi/nagiosxi/includes/comp ... omemachine
[Tue May 03 09:19:22 2016] [error] [client ] PHP Notice: Undefined variable: service in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 2817, referer: https://nagiosxi/nagiosxi/includes/comp ... omemachine
[Tue May 03 09:19:22 2016] [error] [client ] PHP Notice: Undefined variable: service in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 2817, referer: https://nagiosxi/nagiosxi/includes/comp ... omemachine
[Tue May 03 09:26:48 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon-precomposed.png
[Tue May 03 09:26:48 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon.png
[Tue May 03 09:26:50 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon-precomposed.png
[Tue May 03 09:26:50 2016] [error] [client ] File does not exist: /var/www/html/apple-touch-icon.png
[Tue May 03 10:15:35 2016] [error] [client ] PHP Notice: Trying to get property of non-object in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 1139, referer: https://nagiosxi/nagiosxi//includes/com ... t=nagiosxi
[Tue May 03 10:15:35 2016] [error] [client ] PHP Notice: Trying to get property of non-object in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 1139, referer: https://nagiosxi/nagiosxi//includes/com ... t=nagiosxi
[Tue May 03 10:15:35 2016] [error] [client ] PHP Warning: Invalid argument supplied for foreach() in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 1139, referer: https://nagiosxi/nagiosxi//includes/com ... t=nagiosxi

uname -a
Linux 2.6.32-573.7.1.el6.x86_64 #1 SMP Thu Sep 10 13:42:16 EDT 2015 x86_64 x86_64 x86_64 GNU/Linux

NagiosXI 5.2.7

cat /etc/*release
cat /etc/*release
Red Hat Enterprise Linux Server release 6.7 (Santiago)
Red Hat Enterprise Linux Server release 6.7 (Santiago)

/usr/local/nagios/bin/nagiostats|grep "Total Hosts"|awk '{ print $3 }'
1234
/usr/local/nagios/bin/nagiostats|grep "Total Services"|awk '{ print $3 }'
8118

We are using ramdisk, we use SSL, we have not modified nagiosmobile or its conf

referer: https://nagiosxi/nagiosxi/

is nagiosxi the actual address you use in your web browser?

Can you go to Admin > System Config > Manage System Config

What is in your "Program URL" and "External URL" fields?

Does you Program URL resolve to an internal IP address?

https://nagiosxi.lifelock.com/nagiosxi/

i had commented out all specific data in the url in the previous post, this would have been the url in the actual error

When logged into the XI server in an ssh session, does nagiosxi.lifelock.com resolve to an internal private IP address, or an external public facing IP address?