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Improper alerts/notifications

Posted: Wed May 25, 2016 2:28 pm
by CarlWedu
Having issues where hosts and/or services deleted or modified via CCM do not perform correctly within the monitoring. So, for example, changed the ip address on a server this morning via CCM, but still receiving alerts due to ping failures to an address that is not configured for that host any longer. Similarly, have deleted a host and all associated services, but still showing alerts for it being down.

Have also had issues with notifications not stopping after acknowledgments, disabling notifications, removing contacts from the host/service, etc.

Any ideas? Please let me know if there is any further detail or screen captures that would be useful in troubleshooting.

Thanks!!

Re: Improper alerts/notifications

Posted: Wed May 25, 2016 2:31 pm
by rkennedy
After making changes in the CCM, are you clicking 'Apply Configuration'? You will need to do this, to reload any changes into the Nagios service.

Re: Improper alerts/notifications

Posted: Thu May 26, 2016 12:34 pm
by CarlWedu
rkennedy wrote:After making changes in the CCM, are you clicking 'Apply Configuration'? You will need to do this, to reload any changes into the Nagios service.
Yes

Re: Improper alerts/notifications

Posted: Thu May 26, 2016 1:05 pm
by CarlWedu
more attaches

Re: Improper alerts/notifications

Posted: Thu May 26, 2016 3:53 pm
by bwallace
Thanks, but those screenshots aren't directly related to the previous question - are you, or have you clicked "Apply Config" after making changes to the IP address or anything else?
We just need to verify some of the basics first.....

Re: Improper alerts/notifications

Posted: Fri May 27, 2016 7:40 am
by CarlWedu
again, yes

Re: Improper alerts/notifications

Posted: Mon May 30, 2016 7:20 am
by rkennedy
Can you PM over a profile for us to look at? Along with that, what is an example of a host / service and contact that shouldn't receive notifications, but still is?

Re: Improper alerts/notifications

Posted: Tue May 31, 2016 8:52 am
by CarlWedu
sent pm

Re: Improper alerts/notifications

Posted: Tue May 31, 2016 11:10 am
by rkennedy
It looks like one file was missing out of your profile, can you also PM over /usr/local/nagios/var/objects.cache?

Re: Improper alerts/notifications

Posted: Tue May 31, 2016 2:08 pm
by CarlWedu
sent objects