Upgrade Nagios XI

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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HAL
Posts: 151
Joined: Thu Sep 27, 2012 7:57 am

Upgrade Nagios XI

Post by HAL »

Hi,
We have Nagios XI installed version : 2012R1.0 and the latest version available is 5.2.8. Please guide on how can we upgrade our Nagios Tool. Also, we have customized check command and command views of Nagios. Will the customization be overwritten during upgrade process?


Thanks & Regards,
Neha Agarwal
jkinning
Posts: 747
Joined: Wed Oct 09, 2013 2:54 pm

Re: Upgrade Nagios XI

Post by jkinning »

I have custom check commands and they stay present during upgrades. I follow this procedure which works like magic -

Code: Select all

https://assets.nagios.com/downloads/nagiosxi/docs/Manually-Upgrading-Your-Nagios-XI-Install.pdf
bwallace
Posts: 1145
Joined: Tue Nov 17, 2015 1:57 pm

Re: Upgrade Nagios XI

Post by bwallace »

Thanks jkinning -

2012R1.0 is so old that upgrading may be more time consuming / problematic than what it's worth given all of the changes since then.

That being said you can still of course conduct the normal upgrade procedure which jkinning referenced, or, you could take a safer route (still time consuming compared to a straight ahead upgrade) by doing a fresh install of 5.2.8 on a another server. Then take the config from 2012R1.0 and run it through the config prep tool, them import into 5.2.8 (another big reason for this is that under the hood, 2012 was running Core 3 where 5.x is running Core 4)

https://assets.nagios.com/downloads/nag ... p-Tool.pdf
https://assets.nagios.com/downloads/nag ... ios-XI.pdf
Be sure to check out the Knowledgebase for helpful articles and solutions!
HAL
Posts: 151
Joined: Thu Sep 27, 2012 7:57 am

Re: Upgrade Nagios XI

Post by HAL »

Hi,
As suggested by you, we are now taking a new Linux server with latest version RHEL7. For the latest version of Nagios XI, we will be using vSphere OVF template (64 bit). Please guide on how can we import our customizations from older version of Nagios into new template.
Also, we had Nagios Enterprise License in 2012 which got expired in 2015. Should we go for a new Nagios License or renew the existing one. Please advice.

Thanks in advance.
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Upgrade Nagios XI

Post by rkennedy »

The documents @bwallace linked about should be sufficient enough, we can help you along the process should you run into issues. Let us know what you're encountering, and details.

As for the enterprise license question -- could you please contact [email protected] with your question? They handle all of our licensing as we are on the support side here.
Former Nagios Employee
HAL
Posts: 151
Joined: Thu Sep 27, 2012 7:57 am

Re: Upgrade Nagios XI

Post by HAL »

Hi ,

We are planning to Upgrade Nagios XI -Enterprise to the current version:
current version installed is 5.2.9
latest released version is 5.4.10
OS Version-CentOS release 6.8 (Final)

I want to upgrade it through Web UI.
Kindly suggest the steps to be followed.

Thanks & Regards,
HAL.
npolovenko
Support Tech
Posts: 3457
Joined: Mon May 15, 2017 5:00 pm

Re: Upgrade Nagios XI

Post by npolovenko »

@HAL, Before you do anything please make a backup of your system. Click on Admin, and then local backup in the left column and create a new backup. If your system is large it may take a while for the backup to process.
If you want to upgrade using web UI you can go to Admin menu, click on check for updates in the left column, and then click on upgrade to the latest version.
You could also choose to upgrade from the command line(preferred method):
https://assets.nagios.com/downloads/nag ... nstall.pdf

Let us know if you encounter any problems.
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