Nagios Support Forum

Hello,

What would be the reason why HyperMap component is not working on a new manual NagiosXI (the latest) install on 32-bit RHEL5.7? Network Status Map works, but Hypermap does not dispaly anything besides empty circles.

Thanks!

What browser and version are you viewing the hypermap in?

Do you have any useful output when you run:
and then access the page? Go ahead and post any error messages that it outputs.

Internet Explorer 8 does not display it, but Firefox does.

Here is the output of log file. Should I do anything about these messages? Thanks for your fast reply.


[root@nagiosxi ~]# tail -f /var/log/httpd/error_log
[Thu Oct 20 12:17:48 2011] [error] [client 10.81.56.60] PHP Notice: Undefined index: eventlog in /usr/local/nagiosxi/html/includes/configwizards/windowswmi/windowswmi.inc.php on line 382, referer: http://nagiosxi.twu.edu/nagiosxi/config/monitoringwizard.php
[Thu Oct 20 12:19:07 2011] [error] [client 10.81.56.60] request failed: URI too long (longer than 8190)
[Thu Oct 20 12:19:11 2011] [error] [client 10.81.56.60] PHP Notice: unserialize() [<a href='function.unserialize'>function.unserialize</a>]: Argument is not a string in /usr/local/nagiosxi/html/includes/components/xicore/status-utils.inc.php on line 302, referer: http://nagiosxi.twu.edu/nagiosxi/config/monitoringwizard.php
[Thu Oct 20 12:33:00 2011] [error] [client 10.81.56.60] PHP Notice: unserialize() [<a href='function.unserialize'>function.unserialize</a>]: Argument is not a string in /usr/local/nagiosxi/html/admin/users.php on line 81, referer: http://nagiosxi.twu.edu/nagiosxi/admin/?xiwindow=users.php
[Thu Oct 20 15:16:55 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=Drive C: Disk Usage&dest=auto
[Thu Oct 20 15:17:04 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=Drive%20C:%20Disk%20Usage&dest=auto
[Thu Oct 20 15:17:11 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=hostdetail&host=titanium.fs.dew.twu
[Thu Oct 20 15:17:32 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=hostdetail&host=titanium.fs.dew.twu
[Thu Oct 20 15:17:49 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=CPU Usage&dest=auto
[Thu Oct 20 15:18:10 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=CPU+Usage&backButton=Continue

Yeah, IE tends to struggle with more advanced javascript libraries. I think the component info message in the Admin panel says to use that component with Firefox, although it might work better in IE 9, I would recommend sticking with a standards-compliant browser like Firefox or Chrome for that component.

I am not sure how much you've customized your browser but you can try going to "Internet Options"->"Advanced"->"Reset Internet Explorer Settings"->"Reset". I had the same issue in IE 9 and got it fixed this way. There is no guarantee that it will work for you but you can try.