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product activation error

Posted: Fri Oct 21, 2011 12:30 pm
by QS1
Installing test box using unlimited license Error..The specified license and/or account number could not be found. Please see attached screen shots.

Re: product activation error

Posted: Fri Oct 21, 2011 12:37 pm
by nscott
I think the error is your customer id is #####. Also, I'm going to remove the attached file for your security.

Re: product activation error

Posted: Fri Oct 21, 2011 2:14 pm
by QS1
Thanks that worked...however..all quotes and invoices received reflect the company ID as ####..will make a permanent note

Re: product activation error

Posted: Fri Oct 21, 2011 2:16 pm
by mguthrie
(I removed the customer number from the posts just to be on the safe side)

Re: product activation error

Posted: Fri Apr 05, 2013 8:48 pm
by dino
Hi,

Im getting the same error, im using the customer id given from

Nagios Library > My Subcriptions Tab > Product and Support Customers > ID