Page 1 of 1
No data showing
Posted: Tue Jun 28, 2016 8:15 pm
by RayCheung
The data showing only 5 min, the deviice is Fortigate 500D (OS is 5.2.4)
Re: No data showing
Posted: Wed Jun 29, 2016 11:21 am
by tgriep
We have heard that certain versions of the Firmware on Fortigate devices are having issues sending flow data which could be why you are not seeing any data on the NA server.
One thing to try is to see if you can edit the configuration on the Fortigate device to use Netflow version 5 , can you try that to see if the NA server starts to receive data?
Re: No data showing
Posted: Wed Jul 06, 2016 1:09 am
by RayCheung
Hi Sir,
The firewall only the netflow version 9 to export a data. It does snot allow netflow version 5 to export.
Thanks
Ray
Re: No data showing
Posted: Wed Jul 06, 2016 9:42 am
by tgriep
Is the Fortigate setup for Netflow or Sflow and does the Network Analyser's settings match the Fortigate?
What version of Nagios Network Analyver are you running?
Can you upgrade the firmware on the Fortigate device to see if that fixes the issue?
Take a look at this KB article from Fortigate for configuring your device to transmit flow data.
http://kb.fortinet.com/kb/documentLink. ... ID=FD36460
Re: No data showing
Posted: Wed Jul 06, 2016 9:39 pm
by RayCheung
The Fortigate is using Netflow (version 9)
The Nagios Network Analyzer verions is 2.2.1
For the Fortigate firmware, the version is using 5.2.4
Re: No data showing
Posted: Thu Jul 07, 2016 11:06 am
by tgriep
Can you upgrade the Fortigate unit to the latest firmware and see if that fixes the issue?
Re: No data showing
Posted: Thu Jul 07, 2016 8:57 pm
by RayCheung
Which firmware version is match nagios requirement?
Re: No data showing
Posted: Fri Jul 08, 2016 9:01 am
by tgriep
Try upgrading to the latest version and see if that works.
We don't have a Fortigate device to test the different versions of firmware.