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XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Wed Jun 29, 2016 11:57 am
by dlukinski
Hello XI support
XI manual update to 5.2.9 was successful, but GUI shows 5.2.7 after many days of operations
How else to check?
Thank you
Re: XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Wed Jun 29, 2016 1:02 pm
by rkennedy
Can you show us a screenshot of your check for updates page? Is it showing 5.2.9 in the bottom left?
Re: XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Wed Jun 29, 2016 2:07 pm
by dlukinski
rkennedy wrote:Can you show us a screenshot of your check for updates page? Is it showing 5.2.9 in the bottom left?
Yes it does even if manual update was a success. Is there any other way to check on the current version ?
Re: XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Wed Jun 29, 2016 2:20 pm
by rkennedy
There isn't, in 5.3 the update process is being re-written so this should stop any problems in the future. Can you show us a screenshot of the 'check for updates' page?
Re: XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Wed Jun 29, 2016 2:23 pm
by dlukinski
rkennedy wrote:There isn't, in 5.3 the update process is being re-written so this should stop any problems in the future. Can you show us a screenshot of the 'check for updates' page?
Here you go
Re: XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Wed Jun 29, 2016 2:33 pm
by rkennedy
The page I'm referring to is Admin -> Check For Updates.
check-for-updates.PNG
Could you post this one?
Re: XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Thu Jun 30, 2016 8:48 am
by dlukinski
rkennedy wrote:The page I'm referring to is Admin -> Check For Updates.
check-for-updates.PNG
Could you post this one?
We had re-applied update (worked this time)
Not sure what happened previously
Re: XI manual update to 5.2.9 success, but GUI shows 5.2.7
Posted: Thu Jun 30, 2016 10:13 am
by rkennedy
Neither am I, but glad it's working! As I mentioned, the process will be re-written in 5.3 and that should help out quite a bit!
Locking this one up.