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Explorer.exe: not running

Posted: Fri Jul 01, 2016 9:31 pm
by kwhogster
Hi Guys

Been using Nagios 4.1.1 on my Raspberi PI for a long time all is working great
I monitor Windows 2012, Windows 2008 Windows 2003 Serers
I monitor Windows 10 Windows 8.1 Windows 7 Windows Vista

Just create a few VM machines Servers and workstations and just adding the workstations for now servers are next.

I have 2 Windows 7 Pro VMs all works great

I added a Windows XP Pro and this is the one the error I get "Explorer.exe: not running"

All other workstations and servers all have this same monitor and they are all ok

A user is logged on to this machine all the time

Any thoughts on why my Windows XP Pro reports this error?

Thanks
Tom

Re: Explorer.exe: not running

Posted: Sat Jul 02, 2016 8:20 pm
by kwhogster
Hello

Add to the list with the same error are Windows 2003 Server

Funny Both the Windows XP and the Windows 2003 Server are 32 bit

But I have a Windows Vista 32 bit computer and that is working

Strange??????

Any help on this???

Re: Explorer.exe: not running

Posted: Sat Jul 02, 2016 8:50 pm
by nozlaf
can you provide some information about how you are monitoring the windows hosts? like what client you are using and the configuration for those clients?

Re: Explorer.exe: not running

Posted: Sat Jul 02, 2016 9:36 pm
by kwhogster
I am defining the clients in the windows.cfg file


define service{
use generic-service
host_name Computer01
service_description Explorer
check_command check_nt!PROCSTATE!-d SHOWALL -l Explorer.exe
}

Just does not find explorer.exe on Windows XP Pro and Windows 2003 R2 Server both are 32 bit

Just doubled checked explorer.exe must not be on 32 bit computers because my only other 32 bit Windows Vista computer does not have explorer.exe

So the 32 bit nsi client must not have the same functions

Thoughts?

Re: Explorer.exe: not running

Posted: Sun Jul 03, 2016 4:32 am
by nozlaf
i will assume you are running nsclient++

if no-one is logged into the console of the server or rdp on the server it wont show explorer.exe running
are you testing for explorer.exe because the example said to or because you specifically need to?

Re: Explorer.exe: not running

Posted: Sun Jul 03, 2016 11:36 pm
by Box293
Thanks @nozlaf.

@kwhogster has this solved your problem?

Re: Explorer.exe: not running

Posted: Fri Jul 08, 2016 10:26 am
by kwhogster
Yes I removed explorer checking from my 32 bit clients


Thank you

Re: Explorer.exe: not running

Posted: Fri Jul 08, 2016 10:40 am
by mcapra
Glad you were able to solve this! Closing this up