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Nagiosxi integration with ONEFM

Posted: Tue Jul 05, 2016 6:17 am
by ericssonvietnam
I want to integrate nagiosxi alert with a ticketing system known as oneFM. can you suggest possible way available with Xi to achieve it ?

Re: Nagiosxi integration with ONEFM

Posted: Tue Jul 05, 2016 9:18 am
by mcapra
Could you provide us with some more information on oneFM? All I see on google is a radio station; nothing about a ticketing system.

This is something you would likely need to write a custom script for. Either to check a mailbox for Nagios alerts and parse those into your ticketing system, or for oneFM to query the Nagios database (preferably as a read-only user) for alerts, or for Nagios to do direct insertions into the oneFM database (I think this is the best option). You could then define that script as a Command in Nagios XI and use that command for your Host Notification Commands and Service Notification Commands.

Re: Nagiosxi integration with ONEFM

Posted: Thu Jul 07, 2016 4:49 am
by ericssonvietnam
Will get back to you on this..!

Re: Nagiosxi integration with ONEFM

Posted: Thu Jul 07, 2016 11:40 am
by mcapra
No problem! Let us know of any developments :)