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Delete account in Nagios XI

Posted: Fri Jul 08, 2016 11:28 am
by ivp2015
Hi Team,

We are trying to delete one account from nagios its give error

error image is capture and please find the attachment bellow the error image

Please help us out

Thanks

Re: Delete account in Nagios XI

Posted: Fri Jul 08, 2016 12:09 pm
by rkennedy
You need to remove the relationships that the contact 'sjain' is dependent on. Once you remove those, it will let you delete the contact without issue.
1. Remove sjain from the itsupport contactgroup.
2. Remove 'sjain' as a contact from the host localhost.

Re: Delete account in Nagios XI

Posted: Sun Jul 10, 2016 5:37 am
by ivp2015
i have remove this user from nagios or local server
Thanks

Re: Delete account in Nagios XI

Posted: Mon Jul 11, 2016 2:16 am
by Box293
You need to go into Core Configuration Manager and remove the contact from the objects that are being complained about.

Re: Delete account in Nagios XI

Posted: Tue Jul 12, 2016 9:04 am
by ivp2015
mean i need to delete this user from mentioned location file ?

/usr/local/nagios/etc/objects/contacts.cfg or please give me correct location of core configuration to remove the user.

Thanks

Re: Delete account in Nagios XI

Posted: Tue Jul 12, 2016 10:25 am
by lmiltchev
From the Nagios XI web interface:

1. Go to Configure->Core Config Manager->Contact Groups (under "Alerting" menu on the left)->itsupport->Manage Contacts->remove "sjain"->Close->Save
2. Go to Configure->Core Config Manager->Hosts (under "Monitoring" menu on the left)->localhost->Alert Settings->Manage Contacts->remove "sjain"->Close->Save
3. Go to Configure->Core Config Manager->Contacts (under "Alerting" menu on the left)->itsupport->Delete->Apply Configuration

Let us know if this resolved your issue.

Re: Delete account in Nagios XI

Posted: Tue Jul 12, 2016 10:40 am
by ivp2015
HI Team,

Its delete now

Thanks for support

Re: Delete account in Nagios XI

Posted: Tue Jul 12, 2016 10:51 am
by mcapra
Is it alright if we lock this thread and mark the issue as resolved?