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'Apply Configuration Error' Nagios XI

https://support.nagios.com/forum/viewtopic.php?t=39366

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'Apply Configuration Error' Nagios XI

Posted: Mon Jul 18, 2016 1:50 am
by maxiz1987
Hi Everyone!

I am opening this case regarding an issue that I am having when trying to 'apply configuration' from the web UI.

Scenario Details:

HW: VMware VM
--8 GB RAM
--2 vCPU
OS: Centos 7
--Dedicated FileSystem for Nagios and all subcomponents

----------------------------------------

Services -> 8064
Hosts -> 2007

---------------------------------------

Error Pattern:

-- Since a few time ago every time I make any kind of change on Nagios XI 's configuration and then try to apply it from the web UI I got an error that it was impossible to apply configuration.

-- When seeing 'error' details, it says that it wasn't possible to apply configuration since an error on line XX on file /usr/local/nagios/hosts/TEMPLATE-WINDOWS.cfg

-- This file or the file's path does not exist on my system

-- HOWEVER, if apply the configuration from de command line, executing /usr/local/nagiosxi/scripts/reconfigure_nagios.sh - The configuration is applied without any errors.

-- Until now I could not understand why this is happening... I would appreciate any help that you can bring to me.

I've uploaded two screenshots.

Regards,

Re: 'Apply Configuration Error' Nagios XI

Posted: Mon Jul 18, 2016 10:04 am
by rkennedy
From the Home page, click Configure -> Core Config Manager, then on the side, look for 'Write Config Files' and click it. Now, click the following in this order so that we can re-write out your configurations. Delete, Write, and finally Verify.

After doing so, try applying configuration. Does it work successfully?

The other thing that comes to mind, is you may have multiple nagios processes running. If the above doesn't work, please post the full output of ps -aef for us to look at.

Re: 'Apply Configuration Error' Nagios XI

Posted: Mon Jul 18, 2016 10:05 am
by lmiltchev
What is the version of Nagios XI that you are currently running? Is this a new install of Nagios XI or an upgrade from an older version? Can you run "reconfigure_nagios.sh" as nagios user?

Code: Select all

su nagios
/usr/local/nagiosxi/scripts/reconfigure_nagios.sh
Start a running tail on the cmdsubsys.log:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log
apply configuration in the web UI, wait for a few seconds, copy/paste the output from the tail on the forum.

Exit the tail (ctrl+c), run the following command and show the output:

Code: Select all

ll /usr/local/nagiosxi/scripts/nagiosql*

Re: 'Apply Configuration Error' Nagios XI

Posted: Tue Jul 19, 2016 10:31 am
by maxiz1987
rkennedy wrote:From the Home page, click Configure -> Core Config Manager, then on the side, look for 'Write Config Files' and click it. Now, click the following in this order so that we can re-write out your configurations. Delete, Write, and finally Verify.

After doing so, try applying configuration. Does it work successfully?

The other thing that comes to mind, is you may have multiple nagios processes running. If the above doesn't work, please post the full output of ps -aef for us to look at.

Hi Rkennedy - I tried the following procedure as you told me:

Delete, Write, and finally Verify - This OK - But when I apply configuration I have the same error. Again.

I upload some Screen Shots and the ouput that you asked to me:


Code: Select all

[root@SRC01RH7002 var]# ps -fea |grep nagios
nagios    2474     1  0 jul18 ?        00:00:00 /usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
nagios    7163     1  0 jul18 ?        00:00:00 /usr/local/nagios/bin/npcd -d -f /usr/local/nagios/etc/pnp/npcd.cfg
nagios   21976 23147  0 12:24 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.35.143 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   21978 21976  0 12:24 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.35.143
nagios   22046 23145  0 12:24 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.218 -U barcelona -P barce.tec -I   --lockrequests --warning 20 --critical 30
nagios   22102 23145  0 12:24 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.121 -U barcelona -P barce.tec -I INSTANCIA1 --checkpoints --warning 20 --critical 30
nagios   22103 23148  0 12:24 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.121 -U barcelona -P barce.tec -I INSTANCIA1 --pagesplits --warning 20 --critical 30
nagios   22132 23148  0 12:24 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.121 -U barcelona -P barce.tec -I INSTANCIA1 --lockwait --warning 2000 --critical 3000
nagios   22137 23146  0 12:24 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.218 -U barcelona -P barce.tec -I   --lazywrites --warning 20 --critical 30
nagios   22169 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.255.229 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   22171 22169  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 192.168.255.229
nagios   22201 22195  0 12:25 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/eventman.php > /usr/local/nagiosxi/var/eventman.log 2>&1
nagios   22203 22193  0 12:25 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/perfdataproc.php > /usr/local/nagiosxi/var/perfdataproc.log 2>&1
nagios   22207 22194  0 12:25 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/feedproc.php > /usr/local/nagiosxi/var/feedproc.log 2>&1
nagios   22208 22203  0 12:25 ?        00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/perfdataproc.php
nagios   22209 22196  0 12:25 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/cmdsubsys.php > /usr/local/nagiosxi/var/cmdsubsys.log 2>&1
nagios   22211 22207  0 12:25 ?        00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/feedproc.php
nagios   22213 22197  0 12:25 ?        00:00:00 /bin/sh -c /usr/bin/php -q /usr/local/nagiosxi/cron/sysstat.php > /usr/local/nagiosxi/var/sysstat.log 2>&1
nagios   22216 22201  0 12:25 ?        00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/eventman.php
nagios   22217 22209  0 12:25 ?        00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/cmdsubsys.php
nagios   22219 22213  0 12:25 ?        00:00:00 /usr/bin/php -q /usr/local/nagiosxi/cron/sysstat.php
nagios   22280 23145  0 12:25 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.218 -U barcelona -P barce.tec -I   --targetpages --warning 70000 --critical 90000
nagios   22499 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.70.143 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   22516 22499  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.70.143
nagios   22602 23147  0 12:25 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.218 -U barcelona -P barce.tec -I   --stolenpages --warning 500 --critical 700
nagios   22613 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.106.209 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   22614 22613  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.106.209
nagios   22645 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.127.141 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   22646 22645  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.127.141
nagios   22742 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.111.147 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   22744 22742  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.111.147
nagios   22864 23147  0 12:25 ?        00:00:00 python /usr/local/nagios/libexec/check_mssql_server.py -H 10.4.4.218 -U barcelona -P barce.tec -I   --lockwaits --warning 20 --critical 30
nagios   22886 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.69.209 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   22908 22886  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.69.209
nagios   22932 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.69.1 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   22933 22932  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.69.1
nagios   23069 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.123.209 -w 1000.0,20% -c 1200.0,60% -p 5
nagios   23070 23069  0 12:25 ?        00:00:00 /bin/ping -n -U -w 11 -c 5 10.4.123.209
nagios   23072 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.35.149 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23073 23072  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.35.149
nagios   23075 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.14.64 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23076 23075  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.14.64
nagios   23077 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.21.135 -w 200.0,20% -c 600.0,60% -p 5
nagios   23078 23077  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.21.135
nagios   23122 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.14.65 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23123 23122  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.14.65
nagios   23134 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.30.147 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23135 23134  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.30.147
nagios   23136 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.128.209 -w 200.0,20% -c 600.0,60% -p 5
nagios   23137     1  1 jul18 ?        00:24:52 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios   23138 23136  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 192.168.128.209
nagios   23139 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.31.144 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23140 23139  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.31.144
nagios   23141 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.28.56 -w 200.0,20% -c 600.0,60% -p 5
nagios   23142 23141  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.28.56
nagios   23143 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.255.38 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23144 23143  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 192.168.255.38
nagios   23145 23137  0 jul18 ?        00:01:47 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios   23146 23137  0 jul18 ?        00:01:45 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios   23147 23137  0 jul18 ?        00:01:49 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios   23148 23137  0 jul18 ?        00:01:50 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios   23149  2474  0 jul18 ?        00:00:44 /usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
nagios   23150 23149  1 jul18 ?        00:20:28 /usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
nagios   23151 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.61.3 -w 200.0,20% -c 600.0,60% -p 5
nagios   23152 23151  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.61.3
nagios   23154 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.128.2 -w 200.0,20% -c 600.0,60% -p 5
nagios   23155 23154  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 192.168.128.2
nagios   23156 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.94.145 -w 200.0,20% -c 600.0,60% -p 5
nagios   23157 23156  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.94.145
nagios   23158 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.37.149 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23159 23158  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.37.149
nagios   23160 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.128.225 -w 1000.0,20% -c 1200.0,60% -p 5
nagios   23161 23160  0 12:25 ?        00:00:00 /bin/ping -n -U -w 11 -c 5 192.168.128.225
nagios   23162 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.21.133 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23163 23162  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.21.133
nagios   23165 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.37.146 -w 200.0,20% -c 600.0,60% -p 5
nagios   23166 23165  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.37.146
nagios   23167 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.44.7.194 -w 1000.0,20% -c 1200.0,60% -p 5
nagios   23168 23167  0 12:25 ?        00:00:00 /bin/ping -n -U -w 11 -c 5 10.44.7.194
nagios   23234 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.210.34 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23236 23234  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 192.168.210.34
nagios   23245 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.18.114 -w 200.0,20% -c 600.0,60% -p 5
nagios   23246 23245  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.18.114
nagios   23247 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.25.145 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23248 23247  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.25.145
nagios   23249 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.30.158 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23250 23137  0 jul18 ?        00:00:03 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios   23251 23249  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.30.158
nagios   23252 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.10.146 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23253 23252  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.10.146
nagios   23263 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.128.213 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23264 23263  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 192.168.128.213
nagios   23269 22219  0 12:25 ?        00:00:00 sh -c /usr/bin/iostat -c 5 2 | tail --lines=2 | head --lines=1 | awk '{ print $1,$2,$3,$4,$5,$6 }'
nagios   23270 23269  0 12:25 ?        00:00:00 /usr/bin/iostat -c 5 2
nagios   23271 23269  0 12:25 ?        00:00:00 tail --lines=2
nagios   23272 23269  0 12:25 ?        00:00:00 head --lines=1
nagios   23273 23269  0 12:25 ?        00:00:00 awk { print $1,$2,$3,$4,$5,$6 }
nagios   23274 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.14.56 -w 200.0,20% -c 600.0,60% -p 5
nagios   23275 23274  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.14.56
nagios   23276 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.108.1 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23277 23276  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.108.1
nagios   23278 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.18.111 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23279 23278  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.18.111
nagios   23280 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.21.126 -w 200.0,20% -c 600.0,60% -p 5
nagios   23281 23280  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.21.126
nagios   23282 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.128.30 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23283 23282  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 192.168.128.30
nagios   23284 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.11.103 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23287 23284  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.11.103
nagios   23288 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.27.156 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23289 23288  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.27.156
nagios   23290 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.255.37 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23291 23290  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 192.168.255.37
nagios   23292 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.30.152 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23293 23292  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.30.152
nagios   23294 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.11.110 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23295 23294  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.11.110
nagios   23296 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.20.118 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23297 23296  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.20.118
nagios   23298 23146  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.25.148 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23299 23298  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.25.148
nagios   23303 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.19.52 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23306 23303  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.19.52
nagios   23308 23148  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.28.57 -w 3000.0,80% -c 5000.0,100% -p 5
nagios   23309 23308  0 12:25 ?        00:00:00 /bin/ping -n -U -w 30 -c 5 10.4.28.57
nagios   23315 23147  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 10.4.12.148 -w 200.0,20% -c 600.0,60% -p 5
nagios   23316 23315  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 10.4.12.148
nagios   23317 23145  0 12:25 ?        00:00:00 /usr/local/nagios/libexec/check_ping -H 192.168.32.138 -w 200.0,20% -c 600.0,60% -p 5
nagios   23318 23317  0 12:25 ?        00:00:00 /bin/ping -n -U -w 10 -c 5 192.168.32.138
root     23320 32595  0 12:25 pts/0    00:00:00 grep --color=auto nagios

Re: 'Apply Configuration Error' Nagios XI

Posted: Tue Jul 19, 2016 10:39 am
by maxiz1987
lmiltchev wrote:What is the version of Nagios XI that you are currently running? Is this a new install of Nagios XI or an upgrade from an older version? Can you run "reconfigure_nagios.sh" as nagios user?

Code: Select all

su nagios
/usr/local/nagiosxi/scripts/reconfigure_nagios.sh
Start a running tail on the cmdsubsys.log:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log
apply configuration in the web UI, wait for a few seconds, copy/paste the output from the tail on the forum.

Exit the tail (ctrl+c), run the following command and show the output:

Code: Select all

ll /usr/local/nagiosxi/scripts/nagiosql*

-------------------


Hi lmiltchev ! Thanks for your reply.

I have done what you asked, however I executed the script with root user not Nagios user. When I tried to do it with Nagios user the os asked me nagios's user password and I am not sure what passwd corresponds to Nagios's user.

Below you can see the output:

Code: Select all

[root@SRC01RH7002 var]# tailf cmdsubsys.log
PROCESSED 0 COMMANDS
.
PROCESSED 0 COMMANDS
.
PROCESSED 0 COMMANDS



[root@SRC01RH7002 var]# ll /usr/local/nagiosxi/scripts/nagiosql*
-rwxrwxr-x 1 nagios nagios    161 jul 19 12:36 /usr/local/nagiosxi/scripts/nagiosql.cookies
-rwxrwxr-x 1 nagios nagios 271666 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_defaults.sql
-rwxrwxr-x 1 nagios nagios    885 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_delete_contact.php
-rwxrwxr-x 1 nagios nagios   1927 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_delete_host.php
-rwxrwxr-x 1 nagios nagios    446 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_delete_object.sh
-rwxrwxr-x 1 nagios nagios 163173 may  8 20:53 /usr/local/nagiosxi/scripts/nagiosql.delete.service
-rwxrwxr-x 1 nagios nagios   2756 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_delete_service.php
-rwxrwxr-x 1 nagios nagios    886 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_delete_timeperiod.php
-rwxrwxr-x 1 nagios nagios   1272 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_exportall.php
-rwxrwxr-x 1 nagios nagios  15198 jul 19 12:36 /usr/local/nagiosxi/scripts/nagiosql.export.monitoring
-rwxrwxr-x 1 nagios nagios   1286 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_importall.php
-rwxrwxr-x 1 nagios nagios 662692 may  9 01:58 /usr/local/nagiosxi/scripts/nagiosql.import.monitoring
-rwxrwxr-x 1 nagios nagios  36669 jul 19 12:36 /usr/local/nagiosxi/scripts/nagiosql.login
-rwxrwxr-x 1 nagios nagios   1791 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_login.php
-rwxrwxr-x 1 nagios nagios   2248 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_snapshot.sh
-rwxrwxr-x 1 nagios nagios    200 feb 19 15:06 /usr/local/nagiosxi/scripts/nagiosql_trim_backups.sh

Regards,

Re: 'Apply Configuration Error' Nagios XI

Posted: Tue Jul 19, 2016 12:36 pm
by lmiltchev
We don't give nagios user a password. Can you show us the exact error? Run the commands below, and show the output.

Code: Select all

su nagios
cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh
In addition to this, run the following commands, and show the output:

Code: Select all

chage nagios -l
chage apache -l
Also, post the "/etc/sudoers" file.

Re: 'Apply Configuration Error' Nagios XI

Posted: Tue Jul 19, 2016 2:40 pm
by maxiz1987
lmiltchev wrote:We don't give nagios user a password. Can you show us the exact error? Run the commands below, and show the output.

Code: Select all

su nagios
cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh
In addition to this, run the following commands, and show the output:

Code: Select all

chage nagios -l
chage apache -l
Also, post the "/etc/sudoers" file.

Hi - Thanks for your reply again!

When I do:

Code: Select all

su nagios
cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh
The script needs to run some commands with sudo and I am prompted to give nagios password - That is why asked you about it.

Re: 'Apply Configuration Error' Nagios XI

Posted: Tue Jul 19, 2016 2:46 pm
by rkennedy
Can you show us a screenshot? I just verified that the script will run fine as the nagios user.
lmiltchev wrote:We don't give nagios user a password. Can you show us the exact error? Run the commands below, and show the output.
In addition to this, run the following commands, and show the output:

Code: Select all

chage nagios -l
chage apache -l
Also, post the "/etc/sudoers" file.
Please post this information as well.

Re: 'Apply Configuration Error' Nagios XI

Posted: Thu Jul 21, 2016 1:17 pm
by maxiz1987
Hi - I am uploading the screenshots as you asked to me.

Regards,

Re: 'Apply Configuration Error' Nagios XI

Posted: Thu Jul 21, 2016 1:26 pm
by ssax
This is likely a sudoers issue, please post your /etc/sudoers and check to make sure you don't have a /etc/sudoers.d/nagiosxi file.

Do you use AD/LDAP auth to login to the XI server when connecting with SSH?
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