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Update from 412 to 529 fails, Questions

Posted: Thu Aug 04, 2016 3:10 pm
Updating 412 to 529 fails
The Nagios XI is running in a VMware 5.5.0 environment imported from an ova.
CentOS release 6.5 (Final)
Kernel 2.6.32-358.2.1.e16.x86_64 on an x86_64, (64 bit)
I followed the instructions in the XI_Upgrade_Instructions.pdf and after issuing the update script the process fails because it cannot connect to a mirror.
This script is searching for a Centos/6.6/ directory which has been depreciated to /6/

Can the xi-5.2.9.tar.gz be used in place of the xi-latest.tar.gz, with the XI_Upgrade_Instructions.pdf successfully?
OR
Has the Beta offline procedure in http://repo.nagios.com/#offline with nagiosxi-5-2.9.el6.x86_64.tar.gz been used successfully?
OR
Will the backup of this appliance restore properly on the new nagiosxi-5.2.9-64.ova ?

Re: Update from 412 to 529 fails, Questions

Posted: Thu Aug 04, 2016 3:24 pm
by rkennedy
[email protected] wrote:Updating 412 to 529 fails
The Nagios XI is running in a VMware 5.5.0 environment imported from an ova.
CentOS release 6.5 (Final)
Kernel 2.6.32-358.2.1.e16.x86_64 on an x86_64, (64 bit)
I followed the instructions in the XI_Upgrade_Instructions.pdf and after issuing the update script the process fails because it cannot connect to a mirror.
This script is searching for a Centos/6.6/ directory which has been depreciated to /6/
Could you post the install.log for us to look at? Are you using a proxy, or do you have a firewall blocking traffic?
Can the xi-5.2.9.tar.gz be used in place of the xi-latest.tar.gz, with the XI_Upgrade_Instructions.pdf successfully?
Yes.
Has the Beta offline procedure in http://repo.nagios.com/#offline with nagiosxi-5-2.9.el6.x86_64.tar.gz been used successfully?
Yes, but this will only work for existing upgrades, that were started as offline installs.
Will the backup of this appliance restore properly on the new nagiosxi-5.2.9-64.ova ?
If you were using postgres previously, I don't believe so. You would need to dump the files.

Re: Update from 412 to 529 fails, Questions

Posted: Thu Aug 04, 2016 5:02 pm
I am not using a proxy, I can get to the mirror sites listed, and the 6.6 directory has a message in it that the 6.6 has been depreciated use 6
I looked at the upgrade log. It looks like the access may be being blocked from the device. Please confirm

Re: Update from 412 to 529 fails, Questions

Posted: Fri Aug 05, 2016 9:41 am
by ssax
I'm not seeing any errors in that upgrade.log, what is the exact error you are receiving?

Re: Update from 412 to 529 fails, Questions

Posted: Mon Aug 08, 2016 2:51 pm
We got the ports opened on the firewall/proxy. It is now working

Re: Update from 412 to 529 fails, Questions

Posted: Mon Aug 08, 2016 2:57 pm
by mcapra
Awesome! Is it alright if we lock this thread and mark this issue as resolved?

Re: Update from 412 to 529 fails, Questions

Posted: Tue Aug 09, 2016 2:02 pm
Yes