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Sticky Acknowledgements
Posted: Tue Aug 09, 2016 10:39 am
by ddbrooks
How can I find what services or host have been acknowledge with a sticky acknowledgement set?
Re: Sticky Acknowledgements
Posted: Tue Aug 09, 2016 11:56 am
by bwallace
I thought this was an easy question when I first read it. I was surprised to find there is not a way to determine this in XI. When I set an acknowledgement to be sticky, I'm unable to find any record of having selected this option. Home > Incident Mgmnt > Acknowledgements only shows it has been acknowledged, but not how it's been acknowledged - looking for it to say whether it's sticky or not.
I'll be filing a feature request for this shortly...
Re: Sticky Acknowledgements
Posted: Tue Aug 09, 2016 12:08 pm
by bwallace
FR filed: TASK ID 9258
Re: Sticky Acknowledgements
Posted: Tue Aug 09, 2016 1:25 pm
by ddbrooks
Is there a log file that can be monitory for "sticky" or something similar in the short term?
Re: Sticky Acknowledgements
Posted: Tue Aug 09, 2016 4:00 pm
by tmcdonald
I'd have to do some digging on that one. I think there is a solution, but it might involve looking for an integer instead of the word "sticky". Let me check on this and get back to you tomorrow.
Re: Sticky Acknowledgements
Posted: Tue Aug 09, 2016 4:02 pm
by ddbrooks
Roger that.
Re: Sticky Acknowledgements
Posted: Wed Aug 10, 2016 9:42 am
by tmcdonald
/usr/local/nagios/var/status.dat will have
acknowledgement_type=2 for a given host/service that is acknowledged and stickied. It will be set to 1 for non-sticky. This is indirectly documented here:
http://old.nagios.org/developerinfo/ext ... mand_id=40
if you're curious about that sort of thing.
So basically for the moment it is stored in the
status.dat file but we don't have an existing way to get that into the web interface that I know of.