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Host notifications during downtime
Posted: Fri Sep 02, 2016 4:36 am
by Fred Kroeger
I've set up a recurring downtime 18:45 -> 07:15 daily which according to the logs is working correctly.
However, it appears that when the host goes down during the downtime, it is triggering a Downtime End and then sending an alert
My Notification Log below shows what is happening:
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regards... Fred
Re: Host notifications during downtime
Posted: Fri Sep 02, 2016 10:39 am
by tmcdonald
What version of XI are you using?
When this happens, does the downtime flag for that host actually get removed or is it just listed this way in the Notifications tab?
Re: Host notifications during downtime
Posted: Sun Sep 04, 2016 5:10 pm
by Fred Kroeger
NagiosXI 5.2.9
Emails are actually being sent, within a few minutes of the Downtime Showing as ended, so I am assuming that the downtime flag has been reset.
Not sure if it makes a difference, but I have only observed this behaviour for Hosts setup in Recurring Downtime.
Fred
Re: Host notifications during downtime
Posted: Tue Sep 06, 2016 10:44 am
by lmiltchev
Was the host in "DOWN" state AFTER the downtime ended or it recovered WHILE in downtime? I will try to recreate the issue in house.
Re: Host notifications during downtime
Posted: Thu Sep 15, 2016 6:07 pm
by Fred Kroeger
No the sequence is:
1) Recurring downtime starts as per normal
2) Host goes down duuring the downtime
3) Downtime ends prematurely and Notification goes out for Host down
4) Host then is active until next recurring downtime starts.
If host does not go down during the downtime, the downtime ends at the scheduled time.
Fred
Re: Host notifications during downtime
Posted: Fri Sep 16, 2016 10:41 am
by lmiltchev
Fred, I was not able to recreate the issue in XI 5.2.9. I scheduled a recurring downtime to start at 10:15am. After the downtime started, I powered down the host. The downtime ended at 10:30am (as expected), and I got only two notifications (for downtimestart/downtimeend).
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Most probably we will need to move this to our email ticketing system, and do a remote in order to further troubleshoot the issue.
Re: Host notifications during downtime
Posted: Sun Sep 18, 2016 5:56 pm
by Fred Kroeger
thanks - let me know what's required - bear in my I'm in Australia/West
Fred
Re: Host notifications during downtime
Posted: Mon Sep 19, 2016 9:02 am
by lmiltchev
Send us an email at
[email protected], and attach your profile. This will create a new support ticket in our email ticketing system. One of our tech support guys is in Australia (Troy Lea). He may be taking an ownership of the ticket. I am not sure when he is going to be available though - I already sent him a note, and I am waiting on his reply.