Nagios Support Forum

Posted: **Wed Oct 05, 2016 3:24 pm**

I've successfully installed Nagios XI, but now having issue starting the Monitoring Engine.
The system indicate a problem with 'File Permission', but these files doesn't seems to be there...

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The following configuration files have incorrect permissions:
/usr/local/nagios/etc/commands.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/contactgroups.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/contacts.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/contacttemplates.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/hostdependencies.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/hostescalations.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/hostextinfo.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/hostgroups.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/hosttemplates.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/servicedependencies.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/serviceescalations.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/serviceextinfo.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/servicegroups.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/servicetemplates.cfg (OWNER=root, GROUP=root, PERMS=u---------)
/usr/local/nagios/etc/timeperiods.cfg (OWNER=root, GROUP=root, PERMS=u---------)

Ran reset_config_perms.sh script and got the error below. Still the Monitoring Engine cannot start.

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/usr/local/nagiosxi/scripts/reset_config_perms.sh
RESETTING PERMS
/bin/chown: cannot access ‘/usr/local/nagiosxi/nom/checkpoints/nagiosxi’: No such file or directory

Posted: **Wed Oct 05, 2016 3:53 pm**

Please comment out /bin/chown $nagiosuser:$nagiosgroup /usr/local/nagiosxi/nom/checkpoints/nagiosxi
in /usr/local/nagiosxi/scripts/reset_config_perms.sh.

The line will now look like #/bin/chown $nagiosuser:$nagiosgroup /usr/local/nagiosxi/nom/checkpoints/nagiosxi.

After you comment out that line, please rerun the script

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cd /usr/local/nagiosxi/scripts/
./reset_config_perms.sh

If you are still having issues, please post your /tmp/nagiosxi/install.log?

Posted: **Wed Oct 05, 2016 3:55 pm**

In addition to what dwhitfield said, can you also run the following commands, and show the output?

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uname -a
cat /etc/*release

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