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NA stopped collecting data from ASA

Posted: Tue Oct 11, 2016 3:11 pm
by jhorn
NA was previously collecting data from our cisco ASA.
Netflow is setup and nothing has changed on the firewall.
Can no longer do reports.
Do see bandwith info.

Thanks
Jason

Re: NA stopped collecting data from ASA

Posted: Tue Oct 11, 2016 4:20 pm
by bwallace
Check / post the following log files to see if there are any errors that can point us in the right direction:

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/usr/local/nagiosna/var/backend.log
/var/log/messages
Also, what version of the Nagios Network Analyzer are you running?

Can you login to the Network Analyzer as root, run the following commands, and post the output?

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ps -ef --cols=300 |grep nfcapd
ls -l  /usr/local/nagiosna/var/
date
* take note of that last command and verify that the device's time is in sync with Network Analyzer. If not, that can cause problems.