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Alerts not triggering email

Posted: Tue Oct 18, 2016 12:40 pm
by Linuxlogger
I am having concerned with issues of emails not being sent when a Warning or Critical event is triggered. I have one set up for file access to a specific folder on our servers. It is set to warning for 1 event in 5 min and Critical for 3. When I look at the Alert and back the time up a few hours I see 414 events in 5 min. But I did not get an email.

Re: Alerts not triggering email

Posted: Tue Oct 18, 2016 12:51 pm
by rkennedy
This could be a few different things, could you provide a bit of information for me to review?

- A screenshot of the 'Alerts' page.
- Is it showing that the notification is triggering?
- A screenshot of your Administration -> Mail Settings page.