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Scheduled downtime

Posted: Wed Oct 19, 2016 6:12 am
by gselvakumar
Hi Team,

There were few devices which were down due to some issue and it is still down till today .So we added few devices in maintenance mode from 23-Sep to 23 DEC.We have to submit availability report to the client every week .We pulled availability report but still uptime shows less than 100% for 1-Oct to 15-Oct report.Could please let us know why this is happening.

Re: Scheduled downtime

Posted: Wed Oct 19, 2016 11:20 am
by bwallace
Did you run the report with the option to 'hide scheduled downtime' highlighted below?
Report Hide Scheduled Downtime.jpg