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One user does not get notifcations
Posted: Mon Oct 31, 2016 3:02 pm
by djobidon
Hi,
i tried to find why one of my users is not receving notifications, event though I made sure notification were enable and intervals were ok. When looking at the maillog, I see that nagios does not event try to send an email but nagios.log shows a notification line when an event occurs.
I am using a vmware image of XI 5.3.0
Mod Edit: Moved profile to shared drive.
Re: One user does not get notifcations
Posted: Mon Oct 31, 2016 3:16 pm
by bwallace
Thanks for the profile. First thing to do is run the repair db script, based on the following error in mysqllog.txt. There may be other things going on but this needs to be corrected first.
ERROR] /usr/libexec/mysqld: Incorrect key file for table './nagios/nagios_contactnotificationmethods.MYI'; try to repair it
Run through the steps outlined in this doc:
https://assets.nagios.com/downloads/nag ... tabase.pdf
Also, which user is not receiving notifications and for what hosts and services?
Re: One user does not get notifcations
Posted: Tue Nov 01, 2016 6:55 am
by djobidon
Sorry, the user is marcandre.alain. I tried the repair and did not get any errors, then tried to send a notification again but still nothing was received by the user and no sign of attempt in maillog but there is a NOTIFICATION line for it in nagios.log
Re: One user does not get notifcations
Posted: Tue Nov 01, 2016 1:20 pm
by avandemore
Run this in a terminal window: tail -f /usr/local/nagiosxi/var/cmdsubsys.log
Provoke an event that should sent an email to the user. Please post the output from the command.
Re: One user does not get notifcations
Posted: Tue Nov 01, 2016 2:52 pm
by djobidon
Unplugged a device, then made it go hard state then sent custom notification at device level, then did same thing for its ping service.
Code: Select all
......................................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
PROCESSED 1 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
............................................................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
............................................................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 0 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
......................................PROCESSING COMMAND ID 4687...
PROCESS COMMAND: CMD=16, DATA=a:3:{s:9:"host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029471;}
COMMAND DATA: a:3:{s:9:"host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029471;}
CMDARR:
Array
(
[host_name] => QSLHQ Teops LifeSize
[cmd] => 98
[start_time] => 1478029471
)
CORE CMD: SCHEDULE_FORCED_HOST_CHECK;QSLHQ Teops LifeSize;1478029471
SUBMITTING A NAGIOSCORE COMMAND...
.....................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 1 COMMANDS
SS COMMAND: CMD=16, DATA=a:3:{s:9:"host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029542;}
COMMAND DATA: a:3:{s:9:"host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029542;}
CMDARR:
Array
(
[host_name] => QSLHQ Teops LifeSize
[cmd] => 98
[start_time] => 1478029542
)
CORE CMD: SCHEDULE_FORCED_HOST_CHECK;QSLHQ Teops LifeSize;1478029542
SUBMITTING A NAGIOSCORE COMMAND...
..............tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
PROCESSED 2 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
...............................PROCESSING COMMAND ID 4690...
PROCESS COMMAND: CMD=16, DATA=a:3:{s:9:"host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029647;}
COMMAND DATA: a:3:{s:9:"host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029647;}
CMDARR:
Array
(
[host_name] => QSLHQ Teops LifeSize
[cmd] => 98
[start_time] => 1478029647
)
CORE CMD: SCHEDULE_FORCED_HOST_CHECK;QSLHQ Teops LifeSize;1478029647
SUBMITTING A NAGIOSCORE COMMAND...
.............................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 1 COMMANDS
host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029688;}
COMMAND DATA: a:3:{s:9:"host_name";s:20:"QSLHQ Teops LifeSize";s:3:"cmd";i:98;s:10:"start_time";i:1478029688;}
CMDARR:
Array
(
[host_name] => QSLHQ Teops LifeSize
[cmd] => 98
[start_time] => 1478029688
)
CORE CMD: SCHEDULE_FORCED_HOST_CHECK;QSLHQ Teops LifeSize;1478029688
SUBMITTING A NAGIOSCORE COMMAND...
................................................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
PROCESSED 2 COMMANDS
tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated
.
PROCESSED 1 COMMANDS
Re: One user does not get notifcations
Posted: Tue Nov 01, 2016 3:12 pm
by avandemore
Hm, that output wasn't helpful. Please try the same procedure except using this cmd:
Code: Select all
tail -F /usr/local/nagiosxi/var/event_handler.log
Also 5.3.2 was released today. Between the bug fixes in that and 5.3.1, it's worth upgrading to that prior to trying to track this issue down any further. You can find instructions here:
How to Manually Update Nagios XI
Re: One user does not get notifcations
Posted: Thu Nov 03, 2016 1:28 pm
by djobidon
EDIT: Please wrap output in code tag
Here is the output:
Code: Select all
LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock' CREATED
DELETED LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock'
EVENT HANDLER EXITING
tail: /usr/local/nagiosxi/var/event_handler.log: file truncated
LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock' CREATED
Array
(
[0] => 81680
[eventqueue_id] => 81680
[1] => 1478197447
[event_time] => 1478197447
[2] => 2
[event_source] => 2
[3] => 1
[event_type] => 1
[4] => YToxNTp7czoxMjoiaGFuZGxlci10eXBlIjtzOjQ6Imhvc3QiO3M6NDoiaG9zdCI7czoyMDoiUVNMSFEgVGVvcHMgTGlmZVNpemUiO3M6MTE6Imhvc3RhZGRyZXNzIjtzOjE0OiIyMDcuMjUzLjU0LjIwMiI7czo5OiJob3N0c3RhdGUiO3M6NDoiRE9XTiI7czoxMToiaG9zdHN0YXRlaWQiO3M6MToiMSI7czoxMzoibGFzdGhvc3RzdGF0ZSI7czoyOiJVUCI7czoxNToibGFzdGhvc3RzdGF0ZWlkIjtzOjE6IjAiO3M6MTM6Imhvc3RzdGF0ZXR5cGUiO3M6NDoiU09GVCI7czoxNDoiY3VycmVudGF0dGVtcHQiO3M6MToiMSI7czoxMToibWF4YXR0ZW1wdHMiO3M6MToiMyI7czoxMToiaG9zdGV2ZW50aWQiO3M6NjoiODM5MTM0IjtzOjEzOiJob3N0cHJvYmxlbWlkIjtzOjY6IjM2MDU4MyI7czoxMDoiaG9zdG91dHB1dCI7czo0NToiQ1JJVElDQUwgLSAyMDcuMjUzLjU0LjIwMjogcnRhIG5hbiwgbG9zdCAxMDAlIjtzOjE0OiJsb25naG9zdG91dHB1dCI7YjowO3M6MTI6Imhvc3Rkb3dudGltZSI7czoxOiIwIjt9
[event_meta] => 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
)
Array
(
[0] => 81681
[eventqueue_id] => 81681
[1] => 1478197447
[event_time] => 1478197447
[2] => 2
[event_source] => 2
[3] => 1
[event_type] => 1
[4] => 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
[event_meta] => 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
)
DELETED LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock'
EVENT HANDLER EXITING
tail: /usr/local/nagiosxi/var/event_handler.log: file truncated
LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock' CREATED
Array
(
[0] => 81682
[eventqueue_id] => 81682
[1] => 1478197491
[event_time] => 1478197491
[2] => 2
[event_source] => 2
[3] => 1
[event_type] => 1
[4] => 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
[event_meta] => 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
)
Array
(
[0] => 81683
[eventqueue_id] => 81683
[1] => 1478197491
[event_time] => 1478197491
[2] => 2
[event_source] => 2
[3] => 1
[event_type] => 1
[4] => 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
[event_meta] => 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
)
Array
(
[0] => 81684
[eventqueue_id] => 81684
[1] => 1478197511
[event_time] => 1478197511
[2] => 2
[event_source] => 2
[3] => 1
[event_type] => 1
[4] => YToxNTp7czoxMjoiaGFuZGxlci10eXBlIjtzOjQ6Imhvc3QiO3M6NDoiaG9zdCI7czoyMDoiUVNMSFEgVGVvcHMgTGlmZVNpemUiO3M6MTE6Imhvc3RhZGRyZXNzIjtzOjE0OiIyMDcuMjUzLjU0LjIwMiI7czo5OiJob3N0c3RhdGUiO3M6NDoiRE9XTiI7czoxMToiaG9zdHN0YXRlaWQiO3M6MToiMSI7czoxMzoibGFzdGhvc3RzdGF0ZSI7czo0OiJET1dOIjtzOjE1OiJsYXN0aG9zdHN0YXRlaWQiO3M6MToiMSI7czoxMzoiaG9zdHN0YXRldHlwZSI7czo0OiJIQVJEIjtzOjE0OiJjdXJyZW50YXR0ZW1wdCI7czoxOiIzIjtzOjExOiJtYXhhdHRlbXB0cyI7czoxOiIzIjtzOjExOiJob3N0ZXZlbnRpZCI7czo2OiI4MzkxMzYiO3M6MTM6Imhvc3Rwcm9ibGVtaWQiO3M6NjoiMzYwNTgzIjtzOjEwOiJob3N0b3V0cHV0IjtzOjQ1OiJDUklUSUNBTCAtIDIwNy4yNTMuNTQuMjAyOiBydGEgbmFuLCBsb3N0IDEwMCUiO3M6MTQ6Imxvbmdob3N0b3V0cHV0IjtiOjA7czoxMjoiaG9zdGRvd250aW1lIjtzOjE6IjAiO30=
[event_meta] => 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
)
Array
(
[0] => 81685
[eventqueue_id] => 81685
[1] => 1478197511
[event_time] => 1478197511
[2] => 2
[event_source] => 2
[3] => 1
[event_type] => 1
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[event_source] => 2
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[event_type] => 1
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DELETED LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock'
EVENT HANDLER EXITING
tail: /usr/local/nagiosxi/var/event_handler.log: file truncated
LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock' CREATED
Array
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[eventqueue_id] => 81687
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Array
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Array
(
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[eventqueue_id] => 81689
[1] => 1478197591
[event_time] => 1478197591
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[event_source] => 2
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Array
(
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[eventqueue_id] => 81690
[1] => 1478197591
[event_time] => 1478197591
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[event_source] => 2
[3] => 2
[event_type] => 2
[4] => 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
[event_meta] => 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
)
Array
(
[0] => 81691
[eventqueue_id] => 81691
[1] => 1478197591
[event_time] => 1478197591
[2] => 2
[event_source] => 2
[3] => 2
[event_type] => 2
[4] => 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
[event_meta] => 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
)
DELETED LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock'
EVENT HANDLER EXITING
Re: One user does not get notifcations
Posted: Thu Nov 03, 2016 3:21 pm
by avandemore
XI > Admin > System Profile > Download Profile
Please include the zip file in your response. You can PM myself or other support personnel if you have privacy concerns.
Re: One user does not get notifcations
Posted: Wed Nov 09, 2016 3:06 pm
by djobidon
Here is the updated profile
Re: One user does not get notifcations
Posted: Wed Nov 09, 2016 3:27 pm
by avandemore
The contact marcandre.alain has these options set:
Code: Select all
host_notification_options d,u,r,f,s,n,
service_notification_options w,u,c,r,f,s,n,
Here is the documentation on these options:
https://assets.nagios.com/downloads/nag ... ml#contact
So to remove that go to XI > Configure > CCM > Contacts > marcandre.alain > Alert Settings > then unselect None.