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Receiving permission denied error message on Prod Nagios

Posted: Tue Nov 01, 2016 10:04 pm
by sgoffar
Hi Team,

We are getting below error when viewing servicegroup summary:

It appears as though you do not have permission to view information for any of the hosts you requested...
If you believe this is an error, check the HTTP server authentication requirements for accessing this CGI
and check the authorization options in your CGI configuration file.

However able to access other things. Please help to resolved this.

Re: Receiving permission denied error message on Prod Nagios

Posted: Wed Nov 02, 2016 3:58 am
by sgoffar
Please find attached the error details

Re: Receiving permission denied error message on Prod Nagios

Posted: Wed Nov 02, 2016 9:20 am
by avandemore
What version of Nagios XI are you using? What OS version are you using? Many users find it convenient to store this type of information in their signature.


Did this error start recently? Can you supply your /var/log/httpd/error_log?

Re: Receiving permission denied error message on Prod Nagios

Posted: Thu Nov 03, 2016 7:54 am
by sgoffar
On further checked we have found that no service is define in Service group. We have added some service to service group and it's start working.

Re: Receiving permission denied error message on Prod Nagios

Posted: Thu Nov 03, 2016 8:54 am
by avandemore
Great, glad your issue is resolved then. Can we lock this thread?

Re: Receiving permission denied error message on Prod Nagios

Posted: Thu Nov 03, 2016 9:28 am
by sgoffar
Yes