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Re-curring downtime is not working
Posted: Wed Nov 02, 2016 9:41 am
by sgoffar
I have set up recurring time window for few services but it's not working properly:
Details:
location:/usr/local/nagios/etc
Permission: -rw-rw-r-- 1 apache nagios 4202 Oct 31 06:46 recurringdowntime.cfg
Re: Re-curring downtime is not working
Posted: Wed Nov 02, 2016 2:35 pm
by rkennedy
Are you using Nagios Core or Nagios XI? What version are you running?
Re: Re-curring downtime is not working
Posted: Thu Nov 03, 2016 7:51 am
by sgoffar
We using Nagios XI 2014R2.7 .
Re: Re-curring downtime is not working
Posted: Thu Nov 03, 2016 10:39 am
by avandemore
XI > Admin > System Profile > Download Profile
Please include the zip file in your response. You can PM myself or other support personnel if you have privacy concerns.
Is it possible to upgrade to 5.3.2? Many changes have been introduced since then which may resolve the issue outright.
Re: Re-curring downtime is not working
Posted: Fri Nov 04, 2016 4:56 am
by sgoffar
Hi We are in the process of upgrade to 5.3.
Can you please send us the document details on update procedure.
I will send the profile details on your PM.
Re: Re-curring downtime is not working
Posted: Fri Nov 04, 2016 9:15 am
by avandemore
Profile received.
How to Manually Update Nagios XI
After the upgrade is complete, test the reoccurring downtime again. If it still doesn't work, please send an updated profile.
Re: Re-curring downtime is not working
Posted: Mon Nov 07, 2016 5:41 am
by sgoffar
Hi Team,
We will upgrade it on next month not now. So can you please check why it's not working now.
I have already send the details to you.
Re: Re-curring downtime is not working
Posted: Mon Nov 07, 2016 11:44 am
by avandemore
This bug is fixed in the latest XI version. Please upgrade when you have a chance. There are also important security changes in the upgrade.
Re: Re-curring downtime is not working
Posted: Wed Nov 09, 2016 11:36 am
by sgoffar
Can you please give the resolution for this version. Because before upgrading we are getting lot's of unnecessary alerts.
Re: Re-curring downtime is not working
Posted: Wed Nov 09, 2016 11:48 am
by avandemore
Please see the
changelog for issues fixed in Nagios XI. Please note all the issues related to downtime.